Note: The job is a remote job and is open to candidates in USA. L3Harris Technologies develops and supports aerospace and defense systems, including mission-critical aviation platforms. The Lead, Program Management (In-Service Account Manager) will lead maintenance and sustainment activities for a fleet of G550 aircraft, ensure operational readiness, coordinate cross-functional teams, and manage customer, budget, schedule, risk, safety, and regulatory requirements.
Responsibilities
- Lead and manage the maintenance and sustainment activities and maintenance personnel for a fleet of 3 G550 aircraft
- Ensure the aircraft's operational readiness and mission success
- Coordinate with cross-functional teams to maintain and improve platform performance
- Apply in-depth knowledge of aircraft maintenance, specifically for the G550, to support maintenance and operational performance
- Analyze and interpret maintenance data and reports to ensure mission availability objectives are met
- Fly on the aircraft as required to support mission operations and system maintenance
- Ensure compliance with all Flight and Ground Operations safety and regulatory requirements for aircraft operations
- Ability to fly on the G550 aircraft to support mission operations
- Experience in developing and implementing maintenance and sustainment plans
- Ability to manage budgets, schedules, and risk management plans
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
Skills
- Bachelor's Degree in relevant field such as Aviation Maintenance Management and minimum 9 years of prior relevant experience
- Graduate Degree and a minimum of 7 years of prior related experience
- In lieu of a degree, minimum of 13 years of prior related experience
- Ability to fly on the G550 aircraft to support mission operations
- Experience in developing and implementing maintenance and sustainment plans
- Ability to manage budgets, schedules, and risk management plans
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Experience with MS Office applications including Word and Excel is required as well as with specialized software test programs
- Previous success working under limited supervision or autonomously
- Previous experience successfully prioritizing and managing multiple projects at one time, to include attention to detail & excellent organizational skills
- Demonstrate ability to work in a fast-paced service-oriented environment
- Ability to travel both domestically and internationally with short notice (up to 10%)
- Ability to obtain security clearance and maintain eligibility requirements to access U.S. classified information
- 6+ years experience in an In-Service Account Manager or Program/Project Manager position for an international environment is preferred
- 6+ years experience in Commercial or Military Aviation/Aerospace customer support or program/project management
- DOD, Special Operations, Airborne Law Enforcement, or other similar background or experience is desired
- Subject matter expert with comprehensive knowledge of job area and in-depth knowledge of project management. PMP certification is an asset
- Frequently responsible for managing large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams
- Communicate with contacts inside and outside own team to explain and interpret technical and operational processes, practices, and procedures
- Identifies and addresses changes within own job area. Works to achieve operational targets with some impact on departmental results
- Works independently on larger, moderately complex projects or assignments
- Excellent communication (verbal and written), relationship building, and problem-solving skills are a must with the ability to interface well with demanding customers and co-workers
- Knowledge and application of troubleshooting electronics and mechanical systems, customer service skills and being a part of a motivated and diverse team
- Experience dealing with international customers or business partners
- Understanding of the strategic business planning process
- Understanding of Aerospace / Military maintenance planning concepts is an asset
- Knowledge of ITAR and Federal Acquisition Regulations (FAR) desired
- Familiarity with government contracting is preferred but not required
- Knowledge of contract terms and conditions and sub-contract management
- Proven experience in providing complete and innovative solutions to customers
- Excellent presentation, organizational and time management skills
- Strong analytical and query skills to investigate, comprehend and drive resolution of all aspects of customer issues
- Ability to bring together and influence internal functional teams and demonstrate negotiation and conflict / issue resolution skills
Benefits
- Remote work
- 9/80 schedule: Employees work 9 out of every 14 days, totaling 80 hours worked, and have every other Friday off
- Health and disability insurance
- 401(k) match
- Flexible spending accounts
- Employee assistance program (EAP)
- Education assistance
- Parental leave
- Paid time off
- Company-paid holidays
Company Overview
Company H1B Sponsorship