Note: The job is a remote job and is open to candidates in USA. Humana is a healthcare company seeking a Lead Digital Product Manager to oversee the vision, roadmap, and execution of digital products and experiences. The role leads mobile-first customer journeys, drives product discovery and platform evolution, manages cross-functional delivery, and uses customer insights and analytics to guide prioritization and outcomes.
Responsibilities
- Lead the product vision and roadmap for assigned digital experiences
- Translate our priorities, customer insights, and operational needs into measurable outcomes
- Balance near-term delivery with long-term platform evolution
- Lead product discovery and identify opportunities that improve customer and outcomes
- Lead strategy and execution of mobile-first customer experiences
- Champion intuitive digital journeys across authentication, onboarding, refill, fulfillment, and self-service
- Partner with UX and Engineering to improve usability, accessibility, and customer satisfaction
- Use customer insights and analytics to prioritize investments
- Identify opportunities to convert channel-specific functionality into reusable platform capabilities
- Partner with capability product managers to reduce duplication and increase consistency across channels
- Advocate for configurable, scalable solutions over one-off customizations
- Help shape our transition toward capability-based product ownership
- Lead teams through discovery, prioritization, delivery, and continuous improvement
- Build partnerships across Design, Engineering, Operations, Analytics, and Business teams
- Influence strategic decisions through data, customer insights, and product recommendations
- Define success metrics and measure growth
- Manage roadmap priorities across multiple workstreams
- Complete product documentation, feature definition, and implementation planning with high quality
- Balance innovation, technical modernization, and operational stability
Skills
- 7+ years of Product Management experience leading complex digital products
- Experience managing native mobile applications (iOS and Android) and responsive web experiences
- Customer-centered design and digital product strategy experience
- Experience defining product roadmaps and prioritizing competing needs
- Lead teams without direct authority
- Experience using customer insights and analytics to drive product decisions
- Experience identifying reusable solutions and influence platform strategy
- Experience working within Agile product organizations
- Healthcare, pharmacy, or other regulated industry experience
- Experience with modular product architecture, reusable component strategies, or capability-based product management
- Experience partnering with platform engineering teams
- Experience leading digital transformation projects
- Experience with customer journey mapping and service design
Benefits
- This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Remote position
Company Overview
Company H1B Sponsorship