Note: The job is a remote job and is open to candidates in USA. Consilio LLC is an employer providing AI, analytics, eDiscovery, legal technology, and consulting services. The Lead Consultant serves as a senior client-facing advisor and coordinator, guiding clients on AI and Data Analytics solutions, managing complex workflows, coordinating internal teams, handling escalations, and improving service delivery.
Responsibilities
- Serve as the primary AI & Analytics point of contact for assigned clients, developing trusted relationships and a strong understanding of client goals, priorities, and needs
- Anticipate client needs, manage expectations, and provide proactive guidance regarding priorities, timelines, and potential challenges
- Serve as a trusted advisor, helping clients evaluate AI & Analytics options and make informed decisions
- Serve as a subject matter expert on AI and advanced Data Analytics capabilities, workflows, use cases, and best practices
- Translate client objectives and project requirements into practical AI & Analytics strategies and workflows
- Advise clients and internal stakeholders on AI capabilities, limitations, appropriate applications, and implementation considerations
- Evaluate potential approaches and recommend alternatives when a requested solution is inefficient, impractical, or inconsistent with best practices
- Manage complex AI & Analytics projects and workflows from strategy through execution when appropriate
- Communicate complex AI, technical, and analytical concepts clearly to technical and non-technical audiences
- Maintain visibility across AI & Analytics efforts for assigned clients and coordinate internal teams and stakeholders to promote alignment and consistency
- Identify dependencies, competing priorities, communication gaps, and service-delivery risks and coordinate appropriate action
- Serve as a primary point of escalation for client concerns, engaging leadership or specialized expertise when appropriate
- Coordinate resolution efforts and ensure timely communication regarding status, decisions, and next steps
- Ensure client needs are routed through appropriate channels and aligned with established processes while recognizing when an alternative approach is warranted
- Demonstrate leadership through expertise, judgment, accountability, and effective coordination across teams
- Serve as an AI & Analytics resource and informal mentor to Consultants and other team members
- Share knowledge, emerging developments, and best practices to strengthen team capabilities and consistency
- Capture client feedback and identify trends and opportunities to improve service delivery, processes, and the client experience
- Maintain awareness of developments in AI and identify emerging capabilities, risks, and use cases relevant to clients and the business
- Apply sound business judgment when recommending solutions, considering client objectives, scope, efficiency, scalability, resource requirements, and commercial implications
- Tailor AI & Analytics solutions to align with project requirements, best practices, and Consilio’s business interests, recommending alternative approaches when appropriate
- Recognize scope, resource, or commercial concerns and engage appropriate internal stakeholders
- Accurately and timely track required metrics, including billing time, culling metrics, and other client- or project-related reporting
Skills
- Demonstrated experience in Data Analytics, eDiscovery, legal technology, AI, or comparable consulting services
- Advanced understanding of Data Analytics concepts, tools, and workflows, including experience with Relativity, Brainspace, Excel, and/or comparable technologies
- Strong understanding of artificial intelligence, including generative AI and its application to legal, eDiscovery, or data-intensive workflows
- Demonstrated ability to evaluate AI use cases and advise clients and internal stakeholders on AI capabilities, limitations, and appropriate implementation
- Demonstrated ability to independently assess complex client and project situations, manage complex workflows, and recommend appropriate solutions
- Strong client relationship management, communication, and consultative problem-solving skills, including the ability to manage expectations and escalations
- Ability to coordinate and influence across teams without formal authority and provide guidance to less experienced colleagues
- Strong organizational and prioritization skills with demonstrated accountability, responsiveness, and follow-through
- Ability to consider operational and commercial implications when evaluating client solutions
- D., Paralegal Certificate, or BS in relevant field Computer Science, Information Systems, Information Retrieval Sciences, among others), or equivalent
- 6
Benefits
- Remote work arrangement (indicated by #LI-Remote)
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