Note: The job is a remote job and is open to candidates in USA. Builders FirstSource is seeking a Lead Analyst, IT - Training to support its transition from legacy ERP systems to a unified platform. The role develops and delivers technical training, establishes learning practices and standards, evaluates program effectiveness, and provides technical expertise while collaborating with business stakeholders.
Responsibilities
- Delivers complex technical trainings on a wide range of solutions areas/ technologies
- Leads development of best practices and standards across Analysts
- Creates and leads agile learning strategies and recommends effective training materials and priorities
- Leverages subject matter expertise to review and create leadership training best practices, learning objectives and evaluation strategy
- Collaborates with senior level cross functional stakeholders to understand business initiatives, challenges and priorities that can be incorporated into the learning experience
- Conducts analyses on program effectiveness, reporting to functional or organizational leaders and providing insights or recommendations
- Develops formal documentation of programs, curriculum, and outcome objectives
- Serves as a deep technical resource
Skills
- Bachelor's degree from an accredited college/university
- 7+ years relevant work experience
- Or an equivalent combination of education and experience
- Understanding of ERP systems and integration with business processes
- Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively
- Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate
- Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism
- Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations
- Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business
- Understands how agility is leveraged in IT ways of working
- Responds to feedback quickly based on comments of internal and external customers and needs of the market
- Takes initiative and identifies what needs to be done and acts without waiting to be asked
- Demonstrates depth of understanding for the P&L and financial analysis
- Understands KPIs and how BFS makes money
- Knows the different business segments and how they relate to one another
- Understands customer sales and engagement
- Demonstrates functional and/or technical expertise
- Understands complex issues and demonstrates problem solving skills
- Understands how to maximize business results regardless of industry cycle
- Communicates and sets clear goals with plans to deliver
- Manages competing priorities effectively
- Embraces and follows best practices
- Demonstrates self-starter, can-do attitude
- Leverages resources and teams around them to solve problems and create mutually beneficial outcomes
- Demonstrates willingness and courage to make tough decisions in a timely manner
- Demonstrates proactive versus reactive thinking
- Asks questions to identify root cause and analyze situations more accurately
- Builds trust-based relationships
- Collaborates well across all areas of the business
- Actively listens to understand the meaning and intent of what the other person is communicating
- Demonstrates situational awareness - knows when and how to adjust leadership style in different situations
- Demonstrates self-awareness - understands strengths and weaknesses
- Demonstrates empathy - puts themselves in other's shoes
- Assumes positive intent
- Drives alignment through clear communication of vision, goals, and expectations
- Empowers, motivates, and inspires others
- Coaches and mentor others for their development
- Guides and persuades others to deliver positive outcomes
- Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes
- Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure
- Thinks like an owner with an entrepreneurial spirit
- Demonstrates and encourages intellectual curiosity
- Continuous learner; seeks opportunities and knowledge for personal and professional growth
- Sees possibilities over problems - actively seeks solutions
- Encourages out-of-the box thinking to create new ways of doing things
- Continuously seeks to improve and simplify pain points in the business
- Does the right thing even under challenging circumstances?
- Communicates with honesty
- Consistently treats others fairly and equitably
- Demonstrates reliability and does what they say they will do
- Conducts tough conversations and delivers difficult messages with kindness and respect
Benefits
- Eligible to earn an annual bonus, subject to changes in plan design and documents and in accordance with applicable law; eligibility and amount vary based on overall company success, thresholds met, and other terms and conditions of the Company’s active bonus policy for the respective year.
- Medical, dental, vision, and disability insurance plans
- 401(k) retirement savings plan
- PTO, including paid sick time
- 8 paid holidays per year for salaried and hourly team members
- Professional development, including training, tools, and technologies
Company Overview