Note: The job is a remote job and is open to candidates in USA. Ensemble RCM LLC hires a Lead Analyst to serve as the analytics partner for assigned revenue cycle functions. The role defines and analyzes KPIs, curates analytics assets, develops visualizations and self-service tools, and translates data into recommendations that help operational leaders improve performance.
Responsibilities
- Serve as the dedicated Strategic Analytics partner to the assigned functional areas, building a deep understanding of its operations, goals, challenges, reporting resources, and data
- Meet regularly with the functional area's operations leader and their team to understand priorities, pressure-test assumptions, and align analytic work to business outcomes
- Act as a thought partner who proactively brings ideas, questions, and opportunities to leaders rather than waiting for requests
- Work with functional leaders to define, document, and maintain the key KPIs for the area, including clear business definitions, targets, and benchmarks
- Analyze the underlying drivers of KPI performance (root cause, trends, variances, and contributing factors) and clearly communicate what is moving the metrics and why
- Identify and quantify opportunities for improvement, translating analysis into specific, actionable recommendations that support measurable operational and financial impact
- Curate inventory of Strategic Analytics assets for the functional area, including dashboards, reports, and data sources
- Regularly evaluate the portfolio for relevance, usage, accuracy, and redundancy, and retire, consolidate, or enhance assets to keep it focused on what drives decisions
- Ensure assets follow established design, naming, documentation, and delivery standards
- Partner with the Data team to identify, acquire, and validate the data needed for reporting and analytics, and translate functional area priorities into a clear, sequenced reporting and analytics roadmap
- Help design and develop highly interactive, insightful visualizations and self-service tools in Databricks or Power BI that tell the right story for each audience
- Recommend the most effective way to present information, balancing executive-level summary views with deep-dive analytic capability
- Create content that moves leaders from information to insight to action
- Take an active role in the development, documentation, and ongoing maintenance of enterprise data assets, including KPI definitions and metric standards
- Train, coach, and mentor other Strategic Analytics team members in analytic thinking, visualization best practices, and stakeholder engagement
- Contribute to team standards, shared practices, and knowledge sharing across functional areas
Skills
- Bachelor's degree
- Information Technology, Information Management, Analytics, Business, Finance, or related field
- 7 years of experience in business intelligence, analytics, or a related field, including experience partnering directly with business or operational leaders
- Strong communication and storytelling skills, with the ability to present insights and recommendations to executives and frontline leaders alike
- Demonstrated critical thinking and problem-solving skills, with a track record of finding and creating value through analysis
- Ability to define and explain KPIs and analyze the operational drivers behind them
- Expert proficiency in a data visualization tool such as Power BI
- Advanced SQL skills and experience with various database platforms, such as Databricks
- Experience with ETL tools and data modeling
- Strong consultative and relationship-building skills, with confidence to challenge assumptions constructively
- Experience mentoring or training other analysts
- Deep understanding of the healthcare system, preferably revenue cycle management, and experience working with clinicians, operations, and business leaders
- Proficiency with MS Office
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
- Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States
- Industry certification preferred
- Experience working in a dedicated or embedded analytics partnership model
- Experience building and managing a curated analytics asset portfolio
- Experience supporting healthcare revenue cycle operations, analytics, or performance improvement
- Working knowledge of revenue cycle workflows, KPIs, and operational drivers across one or more areas of the revenue cycle
- Ability to connect operational processes and performance drivers to financial outcomes and actionable analytics
- Experience using Epic and working with Epic-based revenue cycle data, reporting, and workflows
- Familiarity with Epic revenue cycle applications and data structures preferred
Benefits
- Comprehensive benefits package supporting the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- A collaborative culture rooted in growth and innovation, where associates can do their best work and be their best selves.
- Professional development; each associate earns a professional certification relevant to their field and can obtain tuition reimbursement.
- Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
- Remote position; candidates must be willing and able to travel (up to 10%) to and work onsite at client, temporary, or corporate office locations as business needs require.
Company Overview