Note: The job is a remote job and is open to candidates in USA. Miter helps construction contractors manage payroll, HR, finance, and operations through a unified platform. The Launch Operations Specialist owns setup data migrations for multiple customer implementations, ensuring accurate and timely go-lives while collaborating with Launch Managers and clients. The role also helps develop scalable processes, automations, and AI-powered workflows.
Responsibilities
- Own setup data migrations for dozens of customer implementations at a time, ensuring accuracy and completeness
- Collaborate with 15+ assigned Launch Managers to deliver timely, error-free go-lives
- Transform payroll, benefits, and demographic data from spreadsheets and PDFs into Miter's required formats
- Access and learn clients' cloud-based prior providers to pull required setup data and import it into Miter
- Partner with clients to determine the best way to extract their data from on-premises prior providers
- Identify missing or incorrect data and proactively communicate corrections to clients and Launch Managers
- Collaborate with the Launch Ops team to design and build processes, automations, and tooling — including AI-powered workflows — that help this function scale
- Collaborate with the broader Launch team and explore other opportunities to support them
Skills
- 2+ years in a data-heavy operations, implementation, or migration role — hands-on experience extracting, transforming, and validating data across systems
- Proven ability to manage a high volume of concurrent projects and customer-driven deadlines
- A track record of building or improving processes and tooling, not just executing existing ones
- Advanced Excel / Google Sheets skills (formulas, lookups, data cleaning, automation)
- Genuine excitement about AI — you already use AI tools to automate and accelerate your work, and want to push that further
- Quick to learn new software and systems, including navigating unfamiliar payroll/HR platforms
- A builder mindset — you look for ways to turn manual work into repeatable tools and automations
- Highly organized with meticulous attention to detail
- Strong relationship skills — you build trust with Launch Managers and clients alike
- Clear, proactive communication, especially when flagging data issues or corrections
- Comfort operating through ambiguity while keeping projects on track
- Payroll and/or tax knowledge
- Familiarity with common prior providers (e.g., ADP, Paychex, QuickBooks, Sage/Foundation)
- SQL, scripting, or other automation experience beyond spreadsheets
Benefits
- Commission and equity packages
- Comprehensive medical, dental, FSA, and vision plans to suit you and your family’s needs.
- Company-matched 401(k) contributions
- Flexible PTO
- Generous 16-week paid parental leave for all parents, including adoptive and foster parents.
- An annual educational allowance for external professional development
- Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
- Company-wide and team-specific off-sites per year.
- For roles listed as remote or in other cities where Miter has no office location, there is no requirement to work in the hybrid approach.
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