Note: The job is a remote job and is open to candidates in USA. Cocojune is a plant-based yogurt brand focused on sustainable, healthy, and delicious nourishment. The Key Account Manager - West will manage sales activity and customer relationships across natural and conventional West Coast retailers, overseeing pricing, trade spend, promotions, category presentations, account insights, and operational planning. The role also supports supply chain coordination, market intelligence, customer activations, and retail growth.
Responsibilities
- Developing and maintaining positive and close relationships with customers (responsible for all direct communication with customers)
- Growing Cocojune’s shelf presence to hit operational targets across key categories
- Maintaining Cocojune’s presence in front of key buyers for category review at current and new accounts, and keeping Cocojune top of mind in between review timeframes
- Monthly business review for all accounts (Sales trend, new items, promotional efficacy, competitive pricing and performance, velocity, shelf voids)
- Preparing category review presentations (including competitive data review, powerpoint visuals, pricing and promotional plan, samples, required customer paperwork)
- Management of broker and retail teams (at some accounts), and direct management of accounts that have no broker or retail coverage (most)
- Maintain internal documents to support supply chain planning and forecasting and share sales activity
- Promotional planning and execution for all accounts, management of trade spend to budgeted target
- Collaboration with marketing team to support shopper marketing and other account specific activations
- Contribution of market knowledge, competitive insights, category best practices and trends to broader leadership team, to support strategic positioning, pricing and promotional strategy, and new product development
- Frequent store visits and market tours
- Requires analytical skill to utilize sales and market data to develop category management insights. Excel proficiency required
- Collaborate with orders desk and key customers to help manage on hand inventory and logistics to ensure high fill rates and low spoils
- Attend tradeshows and other events
- At times, work a flexible schedule as needed: Including nights, weekends, and holidays
- Significant travel is expected and required (35%+)
Skills
- Excel proficiency is required for success in the role
- 4+ years of sales experience in Food and Beverage, managing conventional and natural retailers
- Proven track record of success hitting sales targets
- Experience and contacts within Dairy/Yogurt category
- High level of initiative, able to problem solve and drive account level goals forward independently
- Excellent verbal and written communication: able to execute memorable and dynamic presentations for customers, and represent Cocojune with clear and professional written communication
- People focused, able to connect and form lasting relationships with customers and partners
- Clear prioritization of the desk (53 accounts with tiered management targets, minimal broker support)
- Willingness to get your hands dirty- stay close to the buyers, close to the stores, support supply chain, evaluate data, “total life cycle” sales management approach
- Must be comfortable in a fast paced environment, with a lot of opportunities for growth and a rapidly evolving team structure
- Willingness to take personal accountability in challenging situations and work to find a system-based solution
- Experience in an organization undergoing fast paced growth preferred
- Bachelor's degree in Business or other relevant areas preferred
- Creative thinker
Benefits
- This role is remote (Southern California preferred)
- At times, work a flexible schedule as needed
Company Overview