Note: The job is a remote job and is open to candidates in USA. IDEMIA Public Security provides biometric-based security and trusted identity solutions for public and private organizations. The Key Account Manager will drive growth and customer success by managing strategic accounts, expanding solution deployments, developing partner relationships, and pursuing new business across government, critical infrastructure, enterprise, and commercial markets.
Responsibilities
- Develop and execute strategic account plans to drive revenue growth, customer retention, profitability, and long-term business expansion within assigned accounts
- Build, manage, and expand relationships with key customers, channel partners, consultants, distributors, system integrators, and executive-level decision makers across target industries
- Drive adoption and growth of IDEMIA's portfolio, including biometric authentication, credential management, mobile credentials, digital identity, and physical access control solutions, through consultative selling and value-based engagement
- Identify, qualify, and pursue new business opportunities within existing accounts and partner ecosystems while leading commercial discussions, contract negotiations, renewals, and pricing strategies
- Collaborate with customers, partners, and cross-functional teams including sales engineering, product management, marketing, project delivery, and customer success to ensure successful solution deployment, customer satisfaction, and achievement of strategic objectives
- Maintain accurate forecasting, pipeline management, and account reporting while monitoring industry trends, competitive activity, and emerging technologies, and representing IDEMIA at customer meetings, industry conferences, trade shows, and partner events
Skills
- Eligible to work in the US
- Bachelor's degree in Business, Information Technology, Security Management, or a related field, or equivalent professional experience
- 5+ years of experience in electronic security sales with a strong background expertise in strategic account management, enterprise sales, key account growth, or key account management
- Demonstrated success managing complex customer relationships and achieving revenue growth targets
- Experience selling technology solutions in one or more of the following areas: + Physical Access Control Systems (PACS) + Identity and Access Management + Biometric Authentication + Credentialing and Smart Card Technologies
- Strong consultative selling, negotiation, presentation, and communication skills
- Proven ability to navigate complex sales cycles involving multiple stakeholders and decision-makers
- Experience developing executive-level relationships and influencing strategic business outcomes
- Experience working within the physical security, identity management, biometrics, or access control industries
- Knowledge of biometric technologies, mobile credentials, secure identity verification, and integrated security platforms
- Experience working with government agencies and large enterprise customers
- Familiarity with security channel sales, technology partnerships, and joint go-to-market initiatives
Benefits
- Bonus
- Benefits
Company Overview