Note: The job is a remote job and is open to candidates in USA. Axis Communications is a network technology company that provides security and business performance solutions. The Key Account Manager will manage major end-customer relationships, drive strategic account growth, coordinate internal and external resources, and support sales, implementation, and post-sales activities.
Responsibilities
- Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts
- Responsible for the daily management of accounts from its inception and assignment to the point of transition
- Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon
- Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners
- Manages the relationship with all end-users and ecosystem partners involved in the account
- Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services
- Writes and maintains all documentation related to the account. Including meeting minutes, notes, designs, Axis CRM, tracking tools
- Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration
- Maintains precise documentation of product configuration and specifications that are relevant to the account
- Assembles necessary weekly/bi-weekly/monthly reporting as required
- Responsible for coordinating any post-sales support or technical assistance
- Perform other related duties as assigned
Skills
- The ideal candidate should reside in the Greater Chicago Area
- * Strong account management and teambuilding skills with particular focus on attention to detail and strategic planning
- * Proven ability to build strategic and trusted relationships at all levels with the end user
- * Ability to manage relationships with multiple integrators, distributors & partners competing for the same account
- * Strong communication (verbal, listening, written), presentation, and training skills
- * High level of technical ability for shootouts, proof of concepts, pilots and pre & post-sale troubleshooting
- * Ability to convey complex technologies and specifications easily
- * Experienced design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.)
- * Strong knowledge of the physical security market, including products and future trends
- * Knowledge of video transport protocols and compression technologies
- * Bachelors' Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems
- * 5+ years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets
- * Employee is occasionally required to lift 20-40 lbs
- * Ability to climb and stand on ladders or lifts for extended period of time
- * Ability to work with heights. Ceilings, ladders, roof tops, etc
- * Up to 60% travel is to be expected on occasion
- * Experience with Salesforce preferred
Benefits
- Remote work arrangement
Company Overview