Note: The job is a remote job and is open to candidates in USA. Lesaffre North America is a pioneering company in fermentation, and they are seeking a Key Account Manager to drive strategic customer relationships within their Gnosis division. The role involves managing key accounts, developing growth plans, and ensuring exceptional service while maintaining a focus on innovation and sustainability.
Responsibilities
- Demonstrates an unwavering commitment to Lesaffre's safety-first culture by strictly following all safety protocols and participating in required safety programs
- Manage designated Strategic and Growth accounts within the assigned channel
- Develop multi-year growth plans aligned to customer innovation roadmaps
- Build executive-level relationships across innovation, procurement, regulatory, and marketing functions
- Lead joint business planning processes where appropriate
- Protect and grow existing revenue
- Drive portfolio cross-sell opportunities across ingredient families
- Maintain pricing discipline and margin integrity
- Collaborate with Customer Success Manager on demand planning and order continuity
- Identify new ingredient opportunities within existing customers
- Engage early in formulation cycles
- Advance opportunities through structured CRM pipeline stages
- Coordinate technical, regulatory, and marketing support to accelerate conversion
- Maintain a defined target account list
- Develop structured penetration strategies
- Engage strategic prospects aligned with channel growth priorities
- Drive new logo acquisition aligned to portfolio strategy
- Orchestrate R&D, Regulatory, Quality, and Marketing support for key initiatives
- Escalate strategic opportunities through appropriate governance forums
- Align internally to ensure high execution velocity
- Maintain accurate CRM hygiene
- Provide reliable revenue forecasting
- Deliver against revenue and margin targets
- Contribute to annual business planning process
- Other duties as assigned
Skills
- Bachelor's degree in a relevant field such as nutraceuticals, dietary supplements, functional foods, sales, or a related discipline
- 3 or more years of experience in nutraceutical, specialty ingredient, or B2B health-related sales
- Proven track record managing $5M+ in sales with strategic account portfolios
- Ability to navigate scientific and regulatory discussions
- Experience managing complex, long sales cycles
- Proficient in the use of CRM systems, sales automation tools, and data analytics
- Ability to travel up to 50% of the time within North America
- Experience selling into DTC, Practitioner, MLM, or CPG brands
- Ideally located in the Western region of the U.S
Benefits
- Comprehensive benefits starting on day one
- Health
- Dental
- Vision
- 401(k) with employer match
- 11 paid holidays
- Opportunities for continuous growth and development, including the ability to take on new challenges and collaborate across our international business units
Company Overview