Note: The job is a remote job and is open to candidates in USA. Amcor is a packaging company focused on innovative and responsible packaging solutions. The Key Account Manager will direct tactical sales and communication strategies for a major account, defend and grow existing business, manage customer relationships and negotiations, and implement account, marketing, forecasting, and profitability strategies.
Responsibilities
- Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role
- Execute account strategy as directed by leadership to maintain share of wallet and profitability grow account
- Manage account complexities to support customer requirements and anticipate future needs
- Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions
- Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win
- Deliver sales goals including profitable year-over-year growth for assigned territory
- Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations
- Build collaborative relationships between Amcor and your account to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs
- Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)
- Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators
- Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations
- Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials
- Manages accounts receivable as acceptable levels with assistance from the credit department
- Work with Strategic Marketing to identify actions to meet strategic unmet customer needs
- With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments
- Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting
- Drive forecast accuracy for improved business results
- Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders
- Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool
Skills
- Proven track record of successful sales growth and profitability
- Experience with negotiations
- Understands price and profitability
- Ability to operate in fast paced environment, prioritizing tasks and key deliverables
- Solution focused mindset
- Results oriented attitude
- Strong project management skills, ability to delegate and drive meaningful results
- Business and financial acumen which would translate toward but is not limited to being able to understand P&L's and building customer proposals
- Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders
- Bachelor's Degree
- Experience in working in a large scale business-to-business environment
- 5+ years relevant experience in technical, sales and general management, preferably within the packaging industry
Benefits
- Medical, dental and vision plans
- Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
- Company-paid holidays starting at 8 days per year and may vary by location
- Wellbeing program & Employee Assistance Program
- Health Savings Account/Flexible Spending Account
- Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
- Paid Parental Leave
- Retirement Savings Plan with company match
- Tuition Reimbursement (dependent upon approval)
- Discretionary annual bonus program (initial eligibility dependent upon hire date)
Company Overview