Note: The job is a remote job and is open to candidates in USA. A. Stucki Company provides engineered products and services that support the rail industry. The Key Account Manager will develop new business, expand customer relationships, identify market opportunities, and bring new products and programs to customers. The role involves coordinating opportunities across internal teams, supporting commercial strategy, resolving customer issues, maintaining CRM records, and traveling for customer engagement.
Responsibilities
- Drive New Business: Identify, pursue, and develop new business opportunities that expand A. Stucki Company’s customer base, territory, and revenue
- Grow Customer Relationships: Build strong, long-term relationships with existing customers while uncovering opportunities to expand our business with them
- Own Opportunities: Serve as the lead contact for new business opportunities, coordinating customer requirements, RFQs, purchase orders, PPAP timing, and other program milestones
- Develop New Markets: Research customers, competitors, technologies, and market trends to identify opportunities for growth and expansion
- Build Executive-Level Relationships: Develop high-level customer contacts that extend beyond day-to-day purchasing and functional interactions
- Partner Across the Business: Work with engineering, operations, finance, and leadership to develop solutions that meet customer needs and support profitable growth
- Support Commercial Strategy: Help identify cost-reduction opportunities and develop strategies to position A. Stucki for future customer demand
- Resolve Customer Issues: Address pricing discrepancies, billing issues, and other customer concerns quickly and professionally
- Track the Business: Maintain accurate customer information and sales activity in the CRM, including calls, meetings, opportunities, follow-ups, and customer history
- Represent A. Stucki: Travel for customer visits, meetings, industry events, and other opportunities to strengthen relationships and uncover new business
Skills
- 3+ years of outside sales experience in the rail industry
- Candidates with a strong outside sales background in other heavy industrial manufacturing environments will also be considered
- Proven ability to identify and pursue new opportunities rather than relying solely on existing accounts
- Ability to understand technical products, specifications, and applications and translate their value into customer-focused solutions
- Strong interpersonal skills with the ability to establish credibility and develop relationships with customers at multiple levels
- Strong negotiation, presentation, and communication skills, with the ability to navigate complex customer and purchasing organizations
- Entrepreneurial, proactive approach with the drive to find opportunities and turn them into business
- Ability to manage multiple customers, opportunities, product programs, and priorities simultaneously
- Experience using CRM systems and other sales tools to manage opportunities and customer relationships
- Must reside in the Gulf Region
- Willingness to travel regularly for customer meetings, industry events, and business development opportunities
- Preferably selling railcar components
- Bachelor's degree in Business Administration, Marketing, Communication, or a related field preferred
- Greater Houston area is preferred
Benefits
- Lucrative bonus incentive program
- 80% company-paid medical, dental, and vision premiums
- 401(k) with immediate full vesting and company match
- Company-paid life insurance
- 11 paid holidays
- Paid vacation and sick time
- Remote work arrangement
- Professional growth and development opportunities
Company Overview