Note: The job is a remote job and is open to candidates in USA. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. The Key Account Manager will grow sales and customer loyalty across large national accounts by executing strategic initiatives, managing customer programs, and proposing value-added solutions. The role uses data analytics, cross-functional collaboration, relationship management, and consultative selling to maximize customer growth and satisfaction.
Responsibilities
- Increase sales through greater penetration within existing national accounts
- Understand customer agreements and drive all program commitments, including Marketing activities, rebates, training, etc
- Responsible for meeting or exceeding assigned strategic initiatives and annual sales budget(s)
- Lead customer conversations with business level insights to establish value, create demand, determine pain points and listen to concerns
- Collaborate with key accounts on forecasting, fill-rate expectations, and inventory levels
- Develop strong relationships that go deep and wide across the key account organization
- Present and sell product value from buyer to executive management levels
- Negotiate customer specific and core product programs
- Identify Good, Better, Best product alternatives in all categories
- Accurately answer questions regarding products and their applications
- Present product innovations to expand product portfolio at key accounts
- Demonstrate outstanding customer service to build relationships and ensure customer satisfaction
- Drive pricing strategies within all assigned accounts
- Communicate and cooperate in productive manner with all departments
Skills
- High School Diploma required
- Minimum of 5+ years previous account management experience in distribution and/or manufacturing with large, national customers
- Business acumen around accounting, P&L, margins, forecasting, performance metrics, etc
- Must possess strong planning, organizational and time management skills
- Required to work independently with minimal supervision
- Must be self-motivated and focused on continuous improvement
- Requires outstanding customer service skills and the ability to work in a team setting with a diverse group of employees, managers and external contacts
- Outstanding analytical, organization and executive level oral/written communication skills
- Proficient with Microsoft Office products including Word, Excel and Outlook
- Previous experience with a CRM (Salesforce preferred) or SAMA software tools
- Up to 50% of travel is required in support of customer visits, strategic planning, training, tradeshows, etc
- Bachelor's degree in marketing, business or professional selling is preferred
- Knowledge in Safety products a plus
Benefits
- Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
- Paid Time Off – Vacation, Sick, Holidays and Personal Time
- 401K with generous company match
Company Overview
Company H1B Sponsorship