Note: The job is a remote job and is open to candidates in USA. The Carlisle Group is conducting a retained search on behalf of an unnamed client, a growing company in the tire industry. The Key Account Manager will lead strategic relationships with the client’s largest customers, develop account growth strategies, coordinate internal teams, and coach direct reports.
Responsibilities
- Serve as the primary relationship leader and trusted advisor for key accounts, building connections at every level of the customer organization
- Learn each account’s business, structure, priorities, and decision-making process
- Lead regular operational check-ins and strategic business reviews to assess performance and align on shared priorities
- Create account plans and growth strategies, identifying opportunities across products, locations, categories, and business units
- Use sales, account, and market data to evaluate performance, identify risks, and guide recommendations
- Develop tailored proposals in partnership with product, marketing, pricing, and other internal teams
- Monitor customer needs and competitive activity, taking action to protect and grow our client’s position
- Advocate for customers internally and coordinate cross-functional teams to deliver on commitments
- Resolve issues promptly and communicate account priorities, risks, and opportunities to internal stakeholders
- Own forecasting and pipeline management; prepare account reports and maintain accurate CRM records
- Coach and develop direct reports through clear expectations, regular feedback, and ongoing support for their professional growth
Skills
- 5–8+ years of experience in key account management, national accounts, strategic sales, or a related field, including responsibility for large, complex customer relationships
- At least 2 years of experience managing, coaching, or mentoring others—or demonstrated informal leadership
- A record of growing existing accounts through cross-selling, upselling, or broader customer partnerships
- Strong relationship-building and communication skills, including confidence engaging senior customer leaders
- The ability to use sales, CRM, and market data to guide decisions and account strategy
- Strong commercial judgment, organization, and attention to detail, with a habit of verifying information before acting
- The ability to influence across functions and align teams around customer priorities
- Proficiency with Excel and CRM or business intelligence tools
- A bachelor's degree in business, sales, marketing, or a related field
Benefits
- Profit Sharing
- 401K
- Health
- Dental
- Eye
- Life
- PTO
- Paid company holidays
Company Overview