Note: The job is a remote job and is open to candidates in USA. SharkNinja is a global product design and technology company known for its innovative consumer products. The Key Account Manager will own and grow the dot-com business for key retail accounts, collaborating with cross-functional teams to enhance online sales and optimize digital strategies.
Responsibilities
- Own and grow dot-com revenue and profit for assigned retail partners, in line with company strategy
- Maximize the online assortment and digital shelf: product content, listings, ratings and reviews, and search visibility to drive discoverability and conversion
- Drive traffic-to-conversion across the path to purchase using web attribution, retail media and sponsored ads, affiliate programs, and on-site merchandising levers
- Lead promotional, marketing, and joint business plans with internal and external stakeholders, tied to digital growth targets
- Translate data into decisions, building clear data visualizations, business reviews, and reports that identify online growth opportunities and areas for improvement
- Report on POS and digital KPIs (traffic, conversion, market share, AOV), trends, and factors impacting the online business
- Monitor stock levels and jointly produce forecasts, with monthly reporting and tracking
- Establish and run a weekly operating cadence to manage multiple concurrent workstreams cohesively
- Gather and communicate competitive factors impacting the business, including new competitive items, pricing, and promotions
- Work internally with cross-functional teams to develop digital offerings and assortment strategies that adhere to each club partner's parameters while driving profitable growth
- Identify white space and online market share opportunities across the portfolio, sizing the profitable growth available in each
- Diagnose deficiencies in online conversion and digital penetration, then build the strategies and levers to close them
- Drive dot-com tentpole events and promotional moments that generate outsized, profitable online growth
Skills
- Hands-on experience owning or heavily influencing dot-com sales, with real fluency in conversion funnel, path to purchase, web attribution, affiliates, and the drivers that turn online traffic into conversion
- Track record maximizing an online assortment and digital shelf, either brand-side or retailer-side
- Explorer mindset: drives urgency and accountability, and influences cross-functional teams to secure the resources needed to win
- Strong project management, comfortable juggling many concurrent workstreams and running a weekly operating model to keep them cohesive
- Vocal operator who shares results and challenges openly and clearly asks for what the business needs, not a heads-down individual contributor
- Data-to-decisions orientation: strong analytical skills paired with the ability to build compelling data visualizations that drive commercial action
- Recent, regular use of AI tools embedded in daily workflow, not just passing familiarity
- University degree
- Prior sales experience with consumer products or consumer durables required
- Demonstrated career trajectory and upward mobility, with the runway to grow into a National Account Manager role
- 4+ years of account management experience preferred, with a meaningful portion in e-commerce or digital commerce
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Health savings accounts (HSA) with company contribution
- 401(k) retirement plan with matching
- Employee stock purchase program
- Life insurance
- AD&D
- Short-term disability insurance
- Long-term disability insurance
- Generous paid time off
- Company holidays
- Parental leave
- Identity theft protection
- Pet insurance
- Pre-paid legal insurance
- Back-up child and eldercare days
- Product discounts
- Referral bonus program
- Wellness programs
- SharkNinja product discounts
- High impact Learning Programs
Company Overview
Company H1B Sponsorship