Note: The job is a remote job and is open to candidates in USA. Roborock is seeking a Key Account Manager to oversee channel management and sales operations across North America. The role manages distributors, channel targets, product launches, budgets, internal controls, and co-marketing activities with retail partners.
Responsibilities
- Take charge of SI and ST targets, including target setting for distributors, sales forecast, DOS monitoring, and responsible for the achievement of overall channel goals in North America markets
- Manage the entire distributor system: responsible for distributor selection, daily management, channel price system design, rebate & incentive mechanism formulation, acceptance and settlement. Formulate specifications for verification and settlement of co-marketing activities, price protection and ad-hoc channel incentives
- Lead channel-related new product launch planning, communication, and end-to-end management of distributor orders, goods distribution and store arrival across North America Walmart channel markets
- Formulate channel structure, strategic planning, distributor responsibilities and sales models for regional markets; establish customer grading system, process and manage customer upgrading/downgrading
- Be responsible for regional channel budget application, review and management; act as regional channel internal control lead to identify and prevent internal control risks in channel business, and deliver effective risk mitigation solutions
- Organize and implement channel sales conferences, and lead co-marketing activities with regional distributors and key retail partners
Skills
- 3-5 years of relevant experience in overseas channel management, key account management or international market sales
- Bachelor's degree or above
- Fluent in English with excellent oral and written communication skills, able to communicate smoothly with global teams and local distributors
- Passionate about working in an international e-commerce and technology company, with strong ability to multitask and adapt to fast-paced work
- Possess outstanding learning ability and strong self-driving sales awareness
- Proactive, result-oriented, eager to meet challenges, quick to absorb new concepts and adapt to regional market changes
- Excellent communication, negotiation and customer relationship management skills, able to interact directly with distributors and key retail customers such as Costco and Walmart effectively
- Strong risk awareness, capable of identifying potential risks in channel operations and proposing practical and effective risk avoidance solutions
- Good team collaboration and cross-departmental coordination capabilities
- Candidates with 3C (Computer, Communication and Consumer Electronics) industry experience are prioritized
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