Note: The job is a remote job and is open to candidates in USA. The National Restaurant Association is a highly respected organization providing hospitality and quality of life. They are seeking a Key Account Manager to represent and drive sales strategies for their training and certification products, focusing on high-profile national accounts in the restaurant industry.
Responsibilities
- Drive revenue growth by executing sales strategies, achieving product penetration goals, and expanding business within assigned accounts
- Build and manage a strong sales pipeline through prospecting, lead generation, and active participation in industry events
- Develop and maintain relationships across all levels of customer organizations, using a consultative approach to identify needs and deliver solutions
- Create and execute account and territory plans, including forecasting, pipeline management, and performance tracking against targets
- Increase account value by driving product adoption, optimizing pricing, and maximizing profitability through effective negotiation and contract management
- Collaborate cross-functionally and with customers to implement programs, solve problems, and support long-term account success
- Maintain accurate sales activity, pipeline, and account data in CRM systems and leverage tools for lead development
- Monitor industry trends and provide insights to inform sales strategy, product positioning, and organizational improvements
- Communicate effectively with leadership and stakeholders on sales performance, opportunities, and market dynamics
- Manage contract compliance, revenue collection, and travel budgets to support overall business objectives
Skills
- A minimum of 7+ years of experience with demonstrated skills in strategic selling of SAAS, training, certification and e-learning products within the restaurant, retail, training market or related fields
- Excellent prospecting and sales experience with a continuous learning mindset
- Previous experience leveraging sales database or Salesforce
- Demonstrated track record of meeting or exceeding sales goal for consecutive years
- Excellent presentation skills to key stakeholders from business owners, HR executives, Training and Development Directors, C-suite executives, and other decision makers or influencers
- Strong familiarity with technology used to deliver e-learning, including use of high-level technical acumen (SSO, API, web services, etc.)
- Ability to understand and sell products effectively for multiple brands
- Demonstrated capacity to develop and build relationships, effectively and persuasively present and demonstrate products, negotiate, and close, and cultivate partnerships and alliances to drive sales and overall business
- Ability to work as part of a team and to work independently; a self-initiator, versatile and assumes risk with responsibility
- Strong organizational, time management, priority-setting and problem-solving skills, plus project management and business planning
- Exceptional analytical and critical thinking skills
- Thoughtful interpersonal and diplomacy skills; ability to interact and communicate effectively at all levels of organization
- Mastery of Microsoft Office programs, such as Word, Excel, PowerPoint, and Outlook. Ability to learn other software programs as needed and enter and maintain accurate data/information
- Possess strong work ethic and high degree of integrity
- Highly adaptable; ability to work well under pressure, within fast-paced and fluid environment
- Capable strategic vision in areas of business, sales, and the hospitality industry, with sound decision making abilities
- Bachelor's degree preferred in any major and/or combination of experience
- Prior experience in strategic selling of SAAS, training, certification or e-learning products within the restaurant, retail, training market, or related fields is highly desirable
Benefits
- Comprehensive benefits, designed to support their financial, professional, and personal well-being
- Outstanding healthcare coverage (medical, dental and vision)
- Competitive salaries
- Generous vacation and leave time
- Matching 401(k) plan
- A unique collection of corporate discounts and memberships
- Programs to support career and skills development, including learning and tuition assistance
Company Overview