Note: The job is a remote job and is open to candidates in USA. ezCater is the #1 food tech platform for workplaces in the US. As a Key Account Executive, you will manage impactful accounts and drive business growth through the entire sales lifecycle, focusing on customer engagement and strategic solutions.
Responsibilities
- Prospect, run discovery, and sell ezCater’s full suite of products and solutions
- Manage a carefully curated book of highly impactful accounts, across acquisition, retention, and development lifecycles, with detailed and actionable account development plans, and ability to execute a successful playbook inside each account
- Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
- Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
- Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
- Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
- Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
- Other duties and responsibilities as assigned
Skills
- 8+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, particularly to Fortune 1000 senior leadership or other centralized decision makers
- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
- Experience selling to procurement and/or supply chain roles
- Expert use of G-Suite, CRMs (e.g. Salesforce.com) and other systems
- Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
- Demonstrated success identifying, prioritizing, developing, and growing a book of Key customer accounts
- Have the ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable
Benefits
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- Stock options that you’ll help make worth a lot
- Employee meal program (and many more goodies) when you’re in our office
- Work/life harmony
Company Overview