Note: The job is a remote job and is open to candidates in USA. AMCS Group is a global technology company that applies AI to the waste, recycling, and transportation industries. The Key Account Director will lead a portfolio of strategic enterprise accounts across North America, developing multi-year account strategies, engaging executive stakeholders, driving expansion revenue, and delivering customer transformation outcomes.
Responsibilities
- Establish credibility with key stakeholders across your account portfolio
- Develop and execute multi-year strategic account plans
- Identify and advance high-value expansion opportunities
- Align internal AMCS teams to deliver measurable customer outcomes
- Deliver Revenue targets
- Develop and continuously adapt a multi-year strategic account plan—spanning both strategic and tactical planning—that meets or exceeds customer objectives and sales goals
- Partner with customers to define and align strategic initiatives, positioning AMCS as a key enabler of their business transformation
- Serve as the primary executive sponsor for assigned accounts, owning senior stakeholder engagement and overall account health
- Build and deepen C-suite relationships, establishing trusted advisor status and influencing strategic decision-making
- Orchestrate cross-functional engagement across Sales, Product, Consulting, and Support to deliver measurable customer outcomes
- Identify, build, and manage a robust pipeline of high-value expansion opportunities across assigned enterprise accounts, applying a "hunter" mentality
- Lead complex, multi-threaded deal cycles from discovery through close, including solution positioning, commercial structuring, and negotiation
- Deliver disciplined, accurate forecasting with full visibility into pipeline health, risks, and growth opportunities
- Collaborate internally on pricing strategies and implementation plans to ensure customer success
- Lead executive governance, including Quarterly Business Reviews, to track aligned initiatives and drive accountability, value realization, and forward planning
- Own critical escalations, driving them to resolution while strengthening customer satisfaction and long-term partnership outcomes
- Conduct regular progress meetings with key account sales teams and management to ensure alignment and accountability
- Pursue ongoing professional development to continually enhance skills and knowledge
Skills
- 10+ years of enterprise, quota-carrying software sales experience, with a demonstrated track record of selling complex, multi-threaded solutions into multi-billion-dollar organizations and closing $1M+ ACV, transformation-led deals
- Deep experience selling ERP or similarly complex enterprise platforms, with the ability to navigate highly technical, multi-stakeholder environments
- Proven success leading multi-year, strategic transformation engagements within Fortune 500 or equivalent global organizations
- Expertise in defining and executing strategic account plans, including orchestrating cross-functional resources and aligning to long-term customer value creation
- Established executive presence with a demonstrated ability to engage, influence, and build credibility with C-suite and senior leadership stakeholders
- Advanced proficiency in value-based selling methodologies (e.g., MEDDICC, Command of the Message), with a focus on driving business outcomes and ROI-led conversations
- Deep business acumen, with the ability to align complex solutions to customer strategic priorities, financial outcomes, and enterprise-wide initiative
Company Overview