Note: The job is a remote job and is open to candidates in USA. C² Technologies, Inc. provides HR services supporting federal government clients. The company seeks a Junior Human Resources Specialist to support federal employee benefits and retirement operations by reviewing documentation, assisting with employee counseling, managing HR systems, and contributing to training and process documentation.
Responsibilities
- Assist in reviewing benefits and retirement documents, including beneficiary forms and FEHB and FEGLI enrollment forms
- Support the review and certification of benefits-related documentation for accuracy, completeness, and compliance
- Assist senior specialists in developing responses to employee questions related to federal benefits and retirement programs
- Assist in counseling employees on federal benefits using HR rules, regulations, and OPM policies, and help provide coverage when a higher-graded specialist is unavailable
- Utilize HR systems and tools to complete, track, and manage workload, including Salesforce, HRBE, and SharePoint
- Assist with the development and delivery of training and briefings for management and employees in individual, group, in-person, and virtual settings
- Support updates to Standard Operating Procedures to help guide HR staff on retirement and benefits processing and procedures
- Under quality review by senior specialists, team leads, or supervisors, assist in providing advisory and counseling support related to voluntary, disability, deferred, and postponed retirement matters
- Support benefits and retirement services for employees under general federal retirement provisions as well as special retirement coverage for Law Enforcement Officers and Customs and Border Protection Officers
- Maintain accurate HR records, case files, and tracking systems to support timely and effective service delivery
- Respond to employee inquiries by providing clear, accurate information or routing issues to senior staff, as appropriate
- Contribute to HR projects and perform other duties as assigned
Skills
- •Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
- • Up to 3 years of HR, benefits, retirement, or administrative experience, preferably supporting federal employee benefits or retirement programs
- • Proficiency with Microsoft Office Suite and HR information systems or similar case management tools
- • Strong attention to detail and organizational skills
- • Excellent oral and written communication abilities with a customer-service mindset
- • Ability to work collaboratively in a team environment and learn complex HR policies quickly
- • Ability to handle sensitive and confidential information with discretion
- • Ability to explain benefits and retirement information clearly to employees and management
- • Ability to research, interpret, and apply HR guidance to routine and moderately complex situations
- * Due to contractual requirements, only **U.S. citizens** are eligible for consideration
- * Employment is contingent upon the ability to obtain and maintain a **DHS background investigation/security clearance**
- • Familiarity with federal retirement, health benefits, life insurance, and Thrift Savings Plan programs preferred
- • Experience interpreting policies, procedures, and guidance related to employee benefits is preferred
- • Familiarity with OPM policies and federal HR regulations is a plus
- • Experience using Salesforce, HRBE, SharePoint, or related systems is preferred
- • Familiarity with federal benefits systems and retirement processing tools is a plus
Benefits
- Comprehensive medical, dental, and vision insurance options
- 401(k) retirement plan with company match
- Paid Annual Leave (PAL)
- 11 paid federal holidays
- Other paid leave programs
- Employer paid life insurance
- Supplemental insurance for accident, critical illness and hospital care
- Short-term/long-term disability coverage
- Employee Assistance Program (EAP)
Company Overview