Note: The job is a remote job and is open to candidates in USA. Sakon is a company that specializes in mobility software solutions, and they are seeking a Junior Project Manager for ServiceNow Integration. The Project Manager will be responsible for managing multiple enterprise projects, working closely with clients and stakeholders to ensure successful project delivery throughout the project lifecycle.
Responsibilities
- Works closely with stakeholders to drive project delivery and ensure the adoption of Sakon’s technical and functional solution(s)
- Works with client and internal teams to develop documentation for a given project including business goals and objectives, project strategy, scope, requirements, and a detailed project plan; may assist in the development of use cases, test cases and training needs, as necessary, for all project assignments
- Identifies, tracks and manages program level risks, activities, and issues creating client and partner score cards and project status reports
- Runs regular project meetings, setting the agenda, leading the meeting and documenting/delegating action items, meeting notes, client satisfaction and timeline shifts
- Manages client activities, resolves problems and communicates escalations or issues to management in a timely manner, ensuring that all communication is professional, accurate and the appropriate level of information for the intended audience priorities
- Manages according to project plan and scope of work- quickly identifies scope creep and deploys measures to enforce change management procedures/controls
- Leads and manages end-to-end integrations Projects with ServiceNow
- Ensures proper governance, documentation, and adherence to integration best practices for ServiceNow and related enterprise systems
Skills
- Experience in a dynamic, fluid software working environment; 10+ years of Industry experience delivering mobility software solutions and services to domestic and global clients
- Bachelor's Degree
- Minimum of 5 years of project management experience; Project Management Professional (PMP) or equivalent certification preferred
- 2+ years of experience managing ServiceNow integration projects, including ITSM, ITAM, HRSD, CMDB, and workflow automation initiatives
- Experience working across multiple technical projects that include HRIS, Mobile Device Management (MDM), AP/GL and financial systems integrations
- Business travel as dictated by client project requirements, expected <25% of the time
- Experience with project management tool sets to include MS suite of products, JIRA, SharePoint, and Smartsheet
- Project Management Professional (PMP) or equivalent certification
Company Overview