Note: The job is a remote job and is open to candidates in USA. DataBank is a provider of data center, cloud, and interconnection services. The Junior Physical Security Engineer supports the installation, monitoring, troubleshooting, maintenance, and compliance of physical security systems across company facilities and data centers while collaborating with engineering, operations, IT, and vendors.
Responsibilities
- Assist with installation, configuration, and preventive maintenance of physical security systems, including Lenel, CCure, Genetec, Exacq, BioConnect, and related technologies
- Support day-to-day system monitoring, alarm review, and response coordination
- Perform initial troubleshooting and escalate issues to senior team members or vendors as appropriate
- Assist with provisioning, modification, and auditing of access control credentials for employees, contractors, and visitors
- Support physical inspections and equipment verification across facilities
- Document maintenance activities, incidents, and access events in accordance with internal procedures
- Help maintain inventories of cameras, controllers, and related security hardware
- Participate in scheduled on-call rotation for alarms or system incidents under supervision
- Conduct incident response activities as directed by the incident response commander
- Collaborate with IT and Operations to validate connectivity and uptime of critical systems
- Use company ticketing and asset management tools to log, track, and close tasks
- Follow safety, security, and compliance procedures relevant to regulated environments such as FedRAMP, PCI DSS, ISO 27001, and NIST 800-53
- Participate in facility safety audits, emergency response drills, and ensure adherence to OSHA and NFPA standards
- Assist in generating and maintaining compliance documentation, including audit evidence for SOC, FedRAMP, and PCI reviews
- Partner with data center operations, project managers, and customers to coordinate security system maintenance and upgrades with minimal impact to facility uptime
Skills
- Basic understanding of physical security concepts (access control, perimeter security, surveillance and monitoring, intrusion detection, physical asset protection)
- Familiarity with Windows OS, Office 365, basic IP networking concepts, and troubleshooting
- Basic understanding of how access control, video, and alarm platforms integrate with each other and with broader IT infrastructure
- Ability to learn quickly in a fast-paced technical environment
- Strong attention to detail, documentation, and follow-through
- Effective communication skills and professional interaction with employees, vendors, and visitors
- Dependable, safety-conscious, and team-oriented
- 1 - 2 years of experience in IT support, facility operations, or physical security required
- U.S. Citizenship required; must successfully pass a background/security investigation
- No firearms use is authorized or required
- Relevant coursework or training in security, IT, or electronics preferred but not required
- Familiarity with security systems or basic electronics is a plus
Benefits
- Health, Dental, and Vision packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off and Holidays
Company Overview