[Remote] Jira Administrator

Note: The job is a remote job and is open to candidates in USA. The company is seeking a Jira Administrator to manage and optimize Jira environments. The role focuses on Jira administration, integrations with external systems through webhooks and REST APIs, email-to-ticket configuration, and documentation for offboarding.

Responsibilities

• Administer Jira Cloud or Data Center, including workflows, automation rules, custom fields, permission schemes, and JQL
• Integrate Jira with external systems using webhooks, REST APIs, or middleware-based integrations
• Configure Jira's email-handler/mail-to-ticket ingestion
• Work in an undocumented, in-progress environment
• Produce clear documentation for offboarding

Skills

• 3–5 years administering Jira (Cloud or Data Center), including workflows, automation rules, custom fields, permission schemes, and JQL
• Hands-on experience integrating Jira with external systems using webhooks, REST APIs, or middleware-based integrations
• Experience configuring Jira's email-handler/mail-to-ticket ingestion
• Ability to work in an undocumented, in-progress environment
• Comfort producing clear documentation for offboarding
• Prior experience integrating Jira with vendor support or ticketing platforms such as Salesforce or ServiceNow

Benefits

• Fully remote work

Company Overview

Jobdiva Job Portal: https://www1.jobdiva.com/candidates/myjobs/searchjobsdone.jsp?a=xbjdnwgjodtga1y1im2g881fkkeiwd0775lbvq8yqgps8vb2q36w2vj1ga6xxork&compid=-1 Recruitment (contingency search and campus selection). It was founded in 2019, and is headquartered in Arlington, Virginia, USA, with a workforce of 201-500 employees. Its website is https://ritsolinc.com.

Company H1B Sponsorship

RIT Solutions, Inc. has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2023. Please note that this does not guarantee sponsorship for this specific role.