Note: The job is a remote job and is open to candidates in USA. Beacon Hill is seeking a Jira Administrator to support an AI Enablement initiative. The role will establish processes, tools, and governance for managing multidisciplinary work, while developing Jira-based workload tracking, capacity planning, dashboards, reporting, and optimized workflows. The position also focuses on process improvement, stakeholder management, and operational excellence across diverse business workstreams.
Responsibilities
- Manage a diverse portfolio of creative, operational, facilities, communications, events, onboarding, OCM, employee experience, and AI adoption workstreams while aligning priorities to business objectives
- Develop and maintain Jira based workload tracking, capacity planning, demand forecasting, executive dashboards, and operational reporting that help leadership assess team utilization, project demand, delivery performance, resource constraints, and future staffing needs
- Identify inefficiencies, streamline workflows, establish governance processes, and drive continuous improvement initiatives that increase productivity, predictability, and overall team effectiveness
- Effectively partner with colleagues across varied disciplines and work styles, facilitate planning discussions, manage competing priorities, communicate project status, and ensure Jira-enabled workflows are practical, usable, and aligned to how the team actually operates
- Design, implement, and manage Jira workflows, automations, dashboards, intake processes, and reporting structures that improve operational efficiency, visibility, and accountability for non-software teams
Skills
- • Bachelor's degree in Business, Communications, Project Management, Operations Management, Marketing, Organizational Effectiveness, or a related discipline
- • 7+ years of experience in Project Management, Creative Operations, PMO, Workflow Management, Portfolio Management, or Program Management
- • Proven experience supporting cross-functional teams and managing complex project portfolios
- • PMP certification preferred
Benefits
- 100% remote (Supporting CST)
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