Note: The job is a remote job and is open to candidates in USA. Allegion is a company focused on safety and security products and solutions. The IT Sustaining Project Manager will lead infrastructure refreshes, enhancements, and cybersecurity remediation projects while managing scope, schedules, budgets, risks, and stakeholder alignment. The role also supports vulnerability remediation, operational compliance, change management, procurement, business analysis, and PMO objectives.
Responsibilities
- Lead and manage the overall planning, execution, and delivery of infrastructure refreshes, enhancements, and cybersecurity remediation roadmaps
- Track project scope, timelines, budgets, and resource allocation while strictly adhering to Global Portfolio Management processes and lifecycle gate criteria
- Track commit dates versus actual delivery, proactively identify risks, and escalate critical issues to leadership when necessary
- Ensure Business Value and Outcome targets are clearly defined, and Value Realization is monitored throughout the project lifecycle
- Provide accurate, timely, and relevant project documentation and status reporting
- Partner with Security, Infrastructure, and Architecture representatives to ensure the technical alignment of proposed solutions
- Assist in managing ongoing vulnerability remediation and system patching efforts
- Monitor operational metrics to identify recurring infrastructure bottlenecks or security gaps
- Maintain compliance standards, system documentation, and audit readiness for IT operations
- Facilitate discussion, decision-making, and conflict resolution among infrastructure engineers, cybersecurity analysts, and business leaders
- Act as a servant-leader by removing impediments and guiding the team through problem-solving to ensure alignment between team members and stakeholders
- Develop and implement change management strategies to ensure smooth project implementation, user adoption, and organizational readiness
- Collaborate closely with IT procurement regarding purchase orders and invoice approvals as needed
- Assist in business analysis, requirements elicitation, sourcing, and asset management activities
- Perform other duties as assigned to support PMO objectives
Skills
- Minimum of 5–7+ years of experience leading Infrastructure and Operations-related projects. Proven experience working in a fast-paced, global
- Proven experience working in a fast-paced, global, matrixed environment with teams across different time zones and cultures
- Hands-on knowledge of cloud and on-premises infrastructure (servers, networking, storage)
- Familiarity with vulnerability scanning, threat mitigation, and industry security frameworks (e.g., NIST, ISO 27001)
- Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid) and business analysis frameworks. Proficient in PM software/tools and foundational Excel skills (data deduplication, filters, pivot tables, VLOOKUPs/XLOOKUPs)
- Strong analytical and problem-solving abilities, focusing on driving results, achieving project objectives, and understanding the financial impacts of IT operations
- Ability to identify issues and generate solutions using root cause analysis
- Exceptional communication and team management skills
- Ability to translate complex concepts and communicate effectively across all levels, tailoring messaging for both technical and non-technical roles
- Strong customer service orientation and interpersonal skills
- Ability to manage multiple priorities simultaneously. A curious, hungry attitude with a passion for continuous learning and improvement
- Qualified candidates must be legally authorized to be employed in the United States
- Bachelor's degree preferred (Information Technology or related discipline)
- PMP, Scrum Master (CSM), or relevant security credentials (e.g., CompTIA Security+, CISSP) are highly preferred
- Familiarity with emergent technologies and/or demonstrated experience leveraging AI tools to improve PMO efficiency is a strong plus
Benefits
- Flexible remote work arrangement with occasional on-site visits as needed based on the role
- Professional development investment and opportunities for career growth
- Generous paid time off / Unlimited Paid Time Off
- Health, dental and vision insurance coverage
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts for healthcare and/or dependent daycare expenses
- Short-Term and Long-Term Disability Insurance paid for by Allegion
- Term life insurance with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program with up to $2,000 in rewards for completing wellness activities
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back
- Opportunities to leverage unique strengths through Clifton Strengths assessment and coaching
Company Overview