Note: The job is a remote job and is open to candidates in USA. Allegion is a company specializing in safety and security products and solutions. The IT Senior Program Manager will lead the full ERP lifecycle, from scoping through multi-site deployment, while optimizing Order-to-Cash, Supply Chain, Distribution, and integrated business processes. The role bridges IT and business stakeholders, oversees program execution, and drives change management, testing, compliance, and user adoption.
Responsibilities
- Develop comprehensive program plans, objectives, and strategies that align tightly with organizational goals. Lead ERP implementations from the inception of scope and planning through execution, go-live, and post-implementation support
- Develop and manage program budgets, ensuring accurate forecasting and tracking. Effectively allocate resources, including project team members, internal contractors, and external technology integration vendors
- Map current-state ("as-is") and design future-state ("to-be") processes for a multi-site manufacturing environment. Identify process gaps and uncover opportunities for automation and efficiency within the ERP ecosystem
- Take ownership of the Technology Roadmap to support the broader Business Transformation Roadmap, partnering closely with assigned business leaders to maintain and evolve the strategy
- Lead the execution of multiple projects within the technology transformation roadmap. Ensure strict adherence to PMO methodologies, best practices, and quality standards while monitoring progress and resolving issues across multiple facility rollouts
- Lead User Acceptance Testing (UAT) and system validation. Ensure all project deliverables meet quality standards, align with industry’s best practices, and comply with relevant regulations (e.g., Sarbanes-Oxley)
- Establish and maintain strong relationships with executive program sponsors, multi-site plant managers, and cross-functional teams. Manage expectations to ensure deliverables meet the specific needs of supply chain and manufacturing leaders
- Develop and implement change management strategies to ensure smooth project implementation and user adoption across various manufacturing sites. Anticipate resistance, facilitate organizational readiness, and lead user training sessions
- Establish effective reporting mechanisms to keep stakeholders informed of project progress, risks, and issues. Prepare and present regular, high-level status reports to senior management
Skills
- Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position
- Bachelor's degree in information technology, Business Administration, or a related field
- Minimum of 10 years of proven experience as an IT Program Manager successfully managing and delivering complex IT projects
- Strong IT experience and understanding of manufacturing business processes, specifically Order to Cash, Supply Chain, and Distribution, and boundary business applications
- Proven track record of deploying systems and standardizing processes across a multi-site, potentially global, manufacturing company
- Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid), business analysis frameworks, and proficiency in PM software/tools
- Strong analytical and problem-solving abilities, with a focus on driving results, achieving project objectives, and understanding the financial impacts of supply chain operations
- Excellent leadership and team management skills
- Exceptional communication and interpersonal skills, with the ability to effectively engage, influence, and translate "IT speak" to business stakeholders at all levels
- Knowledge of regulated systems and compliance standards, including Sarbanes-Oxley (SOX)
- Ability to work in a fast-paced, dynamic environment, managing multiple priorities across different time zones and cultures
- Travel up to 25%
- Master's degree, PMP, CBAP (Certified Business Analysis Professional), or Scrum Master certification is a strong plus
- Demonstrable experience leading end-to-end ERP implementations (Microsoft Dynamics 365 is preferred) from initial scoping and planning inception to full implementation and stabilization
- Familiarity with emergent technologies and/or demonstrated experience in the use of AI tools is a strong plus
Benefits
- Flexible remote work arrangement with occasional on-site visits as needed based on the role
- Professional development investment and opportunities for career growth
- Generous paid time off
- Health, dental and vision insurance coverage
- Unlimited Paid Time Off
- 401K plan with a 6% company match and no vesting period
- Health Savings Accounts
- Flexible Spending Accounts for healthcare and/or dependent daycare expenses
- Short-Term and Long-Term Disability Insurance, paid for by Allegion
- Term life insurance with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program with up to $2,000 in rewards for completing wellness activities
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back
- Opportunities to leverage your unique strengths through Clifton Strengths assessment and coaching
Company Overview