Note: The job is a remote job and is open to candidates in USA. UnityPoint Health is hiring a Senior IT Solutions Analyst to support enterprise technology across its healthcare organization. The role evaluates, designs, implements, optimizes, maintains, and decommissions technology solutions while partnering with business, clinical, IT, and managed service stakeholders. It also leads requirements analysis, architecture and workflow design, testing, security, technology rationalization, data migration, and project coordination.
Responsibilities
- Responsible for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change
- Facilitates scoping and business priority setting for large or complex changes, engaging senior stakeholders as required
- Selects the most appropriate means of representing business requirements in the context of a specific change initiative
- Drives the requirements elicitation process where necessary, identifying what stakeholder input is required
- Obtains formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus the establishment of a base-line on which delivery of a solution can commence
- Takes responsibility for the investigation and application of changes to program scope
- Identifies the impact on business requirements of external impacts affecting a program or project
- Collaborates with business and clincal users and stakeholders to gather and document business and clinical requirements for new technologies and optimizations
- Conducts feasibility studies to evaluate the technical and operational viability of new technologies and optimizations. This includes assessing compatibility with existing systems and infrastructure
- Evaluates potential vendors and third-party solutions, ensuring they meet the organization’s standards and requirements
- Develops and presents prototypes or proof-of-concept technologies and configurations to stakeholders for feedback and approval
- Applies and monitors the use of required modelling and analysis tools, methods and standards, giving special consideration to business perspectives
- Conducts investigations at a high level for strategy studies, business requirements specifications and feasibility studies
- Identifies stakeholders and their business needs; prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks
- Contributes to the creation and review of a systems capability strategy which meets the strategic requirements of the business
- Develops models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance
- Understands HIPAA standards, regulatory, and security requirements pertaining to database, server, and/or application management
- Monitors the market to gain knowledge and understanding of currently emerging technologies
- Identifies new and emerging hardware and software technologies and products based on own area of expertise
- Assesses their relevance and potential value to the organization
- Contributes to briefings of staff and management
- Leads decision-making discussions to determine strategy for implementation of tools and systems
- Continuously monitor and update release schedules and version updates of applications
- Assess the potential impacts of upgrades, optimization and implementation on existing workflows, integrations, and user experience
- Communicates upgrade, optimization and implementation plans and timelines to all relevant stakeholders, including business and clinical owners, business and clinical users, IT staff, and executive leadership
- Develops test plans and ensures applications have updated comprehensive test plans including unit testing, system testing, integrated testing, and user acceptance testing (UAT)
- Coordinates the deployment of upgrades, implementations and optimizations in collaboration with IT operations, ensuring minimal disruption to business processes and services
- Recommends and implements appropriate security processes, templates and configurations for supported applications
- Creates and maintains technical documentation
- Leads researching solutions to improve service such as processes, standards and/or products
- Plans technical and operational implementation cutover and go live support and supports the resolution of cutover issues
- Leads and coordinates projects involving multiple teams
- Analyzes and plans complex projects including task identification, task schedule, status reporting, and facilitates meetings
- Collaborate with Managed Service Provider to deliver implementation and optimization solutions through the development of detailed requirements for hand off to the Managed Service Provider for configuration
- Perform testing of Managed Service Provider deliverables
- Develop security templates to support Managed Service Provider deliverables
- Provide advanced troubleshooting assistance in support of Managed Service Provider as required
- Partner with Managed Service Provider to identify opportunities for innovation, efficiency and cost optimization
- Develops detailed project plans for the decommissioning of technologies, including timelines, resource allocation, and risk management
- Ensures that data from decommissioned technologies is securely and accurately migrated to new systems or archived according to regulatory requirements
- Informs all relevant stakeholders about decommissioning plans and timelines, addressing any concerns or questions they may have
- Oversees the safe and orderly shutdown of decommissioned technologies, ensuring all dependencies are addressed
- Creates support plans for the transition period following decommissioning and ensures issues that arise are addressed
- Ensures that all decommissioning activities are thoroughly documented, including lessons learned and best practices for future projects
- Maintains an up-to-date inventory of all domain technologies within the organization
- Performs regular usage analysis to identify underutilized or redundant technologies
- Works with IT leaders to prioritize Technology for rationalization based on strategic goals and resource availability
- Conducts cost-benefit analyses to assess the impact of continuing, consolidating, or decommissioning technologies
- Develops and executes plans to streamline the technology portfolio, reducing complexity and improving efficiency
- Reviews current system functionality to determine if proposed Technologies that have similar function to determine if redundancies provide opportunities for consolidation
Skills
- Required: Bachelor's degree in Computer Science, Business, Finance, Information Technology, Healthcare Administration, Nursing, or equivalent relevant work experience
- Required: Experience working with clinical / financial / ERP applications and healthcare IT systems, including experience in health care organization information systems processes
- Required: In-depth knowledge of domain area and experience developing design requirements and specifications
- Required: Coaching or mentorship experience
- Required: Project management experience
- Required: Upon Hire - Epic or ERP and related application certifications
- Preferred: Master's degree in Computer Science; Computer and Information Sciences or other Science, Technology, Busines and Clinical disciplines
- Preferred: Upon Hire - PMP, or equivalent service delivery/project management certifications
Benefits
- Remote work for applicants residing within the UnityPoint Health footprint of Iowa, Illinois, or Wisconsin
- Paid time off
- Parental leave
- 401K matching
- Employee recognition program
- Dental and health insurance
- Paid holidays
- Short- and long-term disability
- Pet insurance
- Early access to earned wages with Daily Pay
- Tuition reimbursement
- Adoption assistance
- Support and development opportunities
Company Overview