Note: The job is a remote job and is open to candidates in USA. Kindeva Drug Delivery is a company focused on making products that save lives and ensure better health for patients globally. They are seeking an IT Senior Applications Administrator/Developer to oversee the Microsoft Dynamics 365 Finance & Operations platform, ensuring its stability, performance, and security while providing support across various enterprise applications.
Responsibilities
- Own end-to-end technical administration of D365 Finance & Operations across Dev, Test, UAT, and Production environments
- Manage LCS (Lifecycle Services) activities including environments management, monitoring, updates, deployments, hotfixes, and Microsoft escalations
- Ensure platform availability, performance, and reliability, including batch framework health, system jobs, and long‑running processes
- Administer security roles, duties, privileges, and users, enforcing segregation of duties and audit requirements
- Own release and cutover management for D365 changes, including deployment planning, validation, and rollback readiness
- Maintain platform documentation, runbooks, SOPs, and operational support procedures
- Own D365 document printing architecture, including:
- Print management configuration
- Network printers and document routing
- ISV or third-party print services (e.g., PrintVis, Docentric, Lasernet, or similar)
- Monitor and optimize batch jobs, batch groups, and system queues to ensure operational throughput
- Troubleshoot printing failures, performance issues, and formatting defects in production environments
- Maintain and support assigned business applications, ensuring operational stability, performance, and alignment with technical standards
- Administer and maintain application inventories, system documentation, configuration records, and support models
- Coordinate incident, problem, change, and release management activities in partnership with IT operations, vendors, and business stakeholders
- Collaborate with integration, architecture, and data teams to design and support APIs, middleware solutions, data exchanges, and system interfaces
- Serve as the technical point of contact for software vendors, support providers, and implementation partners
- Plan, coordinate, and validate application upgrades, patches, configuration changes, licensing activities, and support requirements
- Assess new technologies, platforms, and application enhancements for technical fit, scalability, integration requirements, and supportability
- Ensure applications comply with enterprise security standards, access control requirements, data governance policies, and applicable regulatory frameworks (e.g., SOX, GxP, GDPR)
- Support audit activities, risk assessments, control testing, and remediation initiatives related to application environments
- Coordinate deployment and maintenance activities to minimize operational disruption and maintain business continuity
- Facilitate communication between technical teams and functional stakeholders to support issue resolution, enhancement delivery, and system improvements
- Analyze business and technical requirements and translate them into system configurations, integration specifications, and solution designs
- Develop and maintain technical documentation, knowledge articles, training materials, and user support resources
- Participate in application lifecycle activities including configuration management, testing, validation, deployment, and ongoing support
- Monitor application health, troubleshoot system issues, and coordinate resolution efforts across technical teams and third-party providers
- Design, develop, and support D365 F&O customizations using X++ extensions
- Develop and maintain:
- Custom batch jobs and services
- Forms, tables, data entities, workflows
- Business events and extensibility points
- Support reporting solutions including SSRS, Electronic Reporting (ER), and data exports
- Troubleshoot and resolve production issues through log analysis, code debugging, and root cause remediation
- Ensure all solutions are upgrade‑safe, well-documented, and aligned with Microsoft best practices
- Own and support D365 F&O integrations
- Design and maintain integrations leveraging:
- D365 F&O Data Entities
- OData and REST APIs
- File-based and event-driven patterns where applicable
- Partner with integration and enterprise architecture teams to ensure:
- Standardized interface patterns
- Error handling, retry, and reconciliation
- End-to-end monitoring and alerting
- Support integrations with upstream/downstream systems (e.g., AP, procurement, banking, HR, 3PL, tax engines)
- Serve as the technical owner for all D365-related ISVs, including:
- Installation and upgrades
- Compatibility with D365 releases
- Integration touchpoints and security posture
- Coordinate ISV deployments with release cycles and regression testing
- Act as the primary technical contact with ISV vendors for issue resolution and roadmap planning
- Ensure ISV solutions align with internal architecture, compliance, and support standards
- Implement and maintain Azure DevOps pipelines for D365 F&O builds, packaging, and deployments
- Enforce ALM standards:
- Branching and Versioning Strategy
- Code reviews and peer validation
- Environment promotion controls
- Support data management processes including DMF packages, repeatable migrations, and data validation
- Ensure compliance with audit, SOX, and regulatory requirements through documented controls and evidence
Skills
- Bachelor's degree in computer science, Information Systems, or related field required
- 6+ years of hands-on experience with Microsoft Dynamics 365 Finance & Operations in a technical role required
- Strong expertise required in: X++ development and D365 F&O extensibility, PPAC, LCS, environment management, and release processes, Security roles and segregation of duties, Microsoft SQL, X++ + C# development, Power Platform (Apps, Automate, Dataverse, PowerBI), Integration (APIs, Azure services), Security & environment management, DevOps / CI-CD, Web technologies and integration skills – XML, REST / OData / SOAP APIs, Azure integration services
- Strong knowledge of full lifecycle SDLC methods and tools required
- Experience supporting and managing general applications required
- Excellent communication, planning and organization skills
- Experience implementing or supporting package software systems
- Logical thinking skills and methodical approach to work
- Strong team player with the ability to develop effective working relationships across organizations
- Results oriented, display persistence when facing complex challenges and apply problem solving skills along with tools to overcome obstacles
- Experience or exposure to Boomi middleware preferred
- Experience integrating with boundary applications such as sales & use tax engines, OCR Invoice automation, banking integrations, spend analytics tools, punch-out catalogs preferred
- Experience working in a regulated GxP environment preferred
Benefits
- Eligible for a range of benefits
- Medical
- Dental
- Vision
- Health Savings Accounts
- Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- 401k Benefits
Company Overview
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