Note: The job is a remote job and is open to candidates in USA. Greystone Technology, a New Charter Technologies Company, is a people-driven IT organization seeking a Project Manager, Professional Services. The role leads multiple project teams in delivering simultaneous medium and large sized IT projects, managing resources and schedules, partnering with IT teams, documenting project activities, and exceeding customer expectations. This is a remote position within the United States working Mountain Standard Time hours.
Responsibilities
- Effectively managing internal and external resources and schedules throughout the entire project lifecycle
- Partnering with IT resources to own project delivery and client satisfaction
- Enhancing systems and processes that ensure availability and optimal function of the project teams
- Actively and effectively document throughout the project lifecycle leveraging project management templates
- Promoting the use of industry standard processes and frameworks, and the adhering to internal control practices within IT
Skills
- 1-3 years IT Project Management or coordination experience
- Previous Managed Service Provider experience supporting multiple client engagements
- Strong attention to detail, and an ability to execute with precision while juggling multiple projects and priorities
- Ability to collaborate and earn influence with diverse sets of technical people across different service lines for a positive project outcome
- Experience establishing and maintaining relationships with internal stakeholders at various levels of the organization
- Strong ability to communicate effectively with external stakeholders, from end users to C-Suite executives
- Working knowledge of Microsoft platforms (e.g. Office 365, Active Directory, Azure, and all other current flavors of Windows)
- Excellent organization, communication, and time management skills
- Ability to take ownership of complex situations and protect team members
- The ability to understand business problems through a technology lens
- The desire to work as part of a team and act as a mentor to others
- The ability to communicate complex technology concepts to non-technical people at all levels of client organizations
- Critical thinking aptitude and troubleshooting experience
- Empathy for our customers and what they're going through
- Curiosity about technology and the ability and motivation to learn independently
- Professional confidence, despite ambiguity
- Excitement about solving problems
- Strong analytic and logical decision making
- A positive, courteous demeanor
- An aptitude towards service
- Openness to feedback
- Ability to learn from experience
Benefits
- Remote position within the United States, working Mountain Standard Time (MST) hours.
- Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer contributions
- Maternal and paternal leave
- Very generous paid time off program that is unique to the IT industry
- Sustainable work-life balance and flexibility
- Yearly work anniversary rewards
- Fun company events, including chili cook-offs, annual company photoshoot, monthly happy hours, cup in hand kickball league, and more!
Company Overview