Note: The job is a remote job and is open to candidates in USA. Roboflow is hiring an IT Operations Engineer to own corporate IT across identity, devices, SaaS, and the employee lifecycle. The role also supports day-to-day security controls and audit evidence, while automating IT workflows and supporting employees across distributed teams and office hubs.
Responsibilities
- Administer Okta (or our SSO provider): app integrations, groups, provisioning and deprovisioning, and MFA policy
- Run access requests and periodic access reviews across Google Workspace, Slack, GitHub, GCP, and our other SaaS tools
- Own our macOS fleet through MDM: enrollment, configuration profiles, OS and app patching, and encryption
- Handle laptop procurement, shipping, inventory, and recovery for a distributed team across the US and Europe
- Own onboarding and offboarding end to end, so new hires are productive on day one and departures are fully closed out the same day
- Be the go-to person for hardware, software, and account issues, and turn recurring questions into docs or self-serve fixes
- Support office IT (Wi-Fi, conference rooms, printers) at our New York and San Francisco hubs
- Script and automate repetitive IT work (for example, onboarding workflows, provisioning, and device compliance checks) using tools like Python, shell scripts, Okta Workflows, or HRIS integrations
- Keep IT procedures, runbooks, and the asset inventory current
- Manage the SaaS stack: licenses, renewals, spend, and removing unused seats
- Evaluate new tools and vendors with the Security & Automation Engineer
- Keep IT controls healthy day to day (device compliance, access reviews, offboarding checks) and follow up on exceptions
- Collect and organize audit evidence for SOC 2 Type 2, HIPAA, and future frameworks
- Help roll out security awareness training and phishing simulations
Skills
- Primarily, you like to make great things with passionate colleagues
- You are someone that likes to own outcomes, not only inputs
- You're motivated by having responsibility and accountability
- You're eager to 'do the work,' big and small
- This role suits someone who has run IT at a startup, likes automating repetitive work away, and wants real ownership rather than a ticket queue
- 3-5 years in IT operations or systems administration, including at least 1-2 years at a startup or small, fast-moving team
- Hands-on admin experience with Okta or a similar SSO provider (Microsoft Entra ID, OneLogin, JumpCloud)
- Proven macOS fleet management with an MDM (Kandji, Mosyle, Jamf, Intune, or similar)
- Google Workspace administration
- Scripting ability (Python, Bash, or similar) and a habit of automating repeated tasks
- Clear written communication; you document as you go
- Supported a SOC 2, HIPAA, or ISO 27001 audit, or used a compliance platform like Secureframe, Vanta, or Drata
- Okta Workflows or other no-code automation tools
- Linux familiarity and basic GCP or AWS IAM
- Experience supporting a remote team across time zones
Benefits
- $4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
- $350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
- $350/mo AI Tools stipend
- $150/mo team lunch stipend
- $500/one time home office stipend
- Cover up to 100% of your health insurance costs for you and your partner or family
- Equity in the company
- Relocation bonus
- Work from one of our Hubs, work from home, work at co-working spaces, etc.
- Flexible schedule that allows you to work collaboratively with other team members and asynchronously when needed
- Opportunities like team on-sites in different cities
Company Overview
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