Note: The job is a remote job and is open to candidates in USA. Emplify Health is a mission-driven, not-for-profit healthcare organization serving communities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. The IT Instructional Designer Associate will create and deliver Epic training programs, develop documentation and learning solutions, and partner with IT teams and business stakeholders to improve technology adoption and system effectiveness.
Responsibilities
- Involved in training needs assessment processes and vendor selection
- Works closely with both IT and the business to understand system and training needs for applications and packages supported
- Develops documentation for custom applications and packaged applications, using a variety of mediums as needed
- Assists in the design of training programs, classes, workshops, and Computer Based Training (CBT) and on-line help
- Delivers training programs for standard packages and productivity tools
- Performs work under direct supervision
- Handles basic issues and problems, and refers more complex issues to higher-level staff
Skills
- * **Education**: Bachelors Degree in IT, Business, Healthcare or a related field, or equivalent years of experience and education
- * **Experience**: Strong written and verbal communication skills
- * Excellent presentation and facilitation abilities
- * Ability to develop clear, user-friendly documentation and training materials
- * Strong organizational skills and attention to detail
- * A passion for helping others learn and succeed
- * Location: Remote eligible role for residents of WI, MN, and IA. Must be within a close driving distance of La Crosse, WI for occasional onsite business needs and/ or trainings
- * **Immigration sponsorship (e.g., H-1B) is not available for this position.**
- * Experience creating e-learning, online training content, or instructional materials is a plus
- * Prior Epic experience also a plus
Benefits
- Remote eligible role for residents of WI, MN, and IA, with occasional onsite business needs and/or trainings near La Crosse, WI
- Medical, Dental, Life Insurance, HSA/FSA
- Substantial retirement contribution including a 401k match and annual discretionary base contribution
- Paid Time Off (PTO) combining vacation, sick, and personal days
- Professional Development Opportunities
- Tuition Investment Program
- Career Development Center
- Employee discounts and perks
- Wellness program with incentives
- Employer-paid life insurance and AD&D
- Optional short-term and long-term disability coverage
- Employee assistance program
- Identity theft protection
- Pet insurance
- Inspire & Celebrate colleague recognition and rewards program
- Discount program
Company Overview