Note: The job is a remote job and is open to candidates in USA. IDR is seeking an IT Infrastructure Analyst for a remote opportunity supporting a healthcare client’s clinic expansions and acquisitions. The role focuses on planning and executing infrastructure rollouts, deploying hardware and software, providing onsite and remote technical support, and resolving post-deployment issues.
Responsibilities
- Support the planning, coordination, and execution of IT infrastructure rollouts across multiple locations
- Deploy hardware, software, and networking components to support business growth through acquisitions and new builds
- Collaborate with internal teams and external vendors to ensure successful clinic openings and infrastructure standards are maintained
- Provide onsite and remote support including configuration, onboarding, troubleshooting, and user training on Microsoft Office 365 tools and mobile device management
- Assist with post-deployment hypercare, resolving technical issues promptly and identifying security risks to ensure stable operations
Skills
- 5+ years of infrastructure related support experience
- Experience with network protocols such as TCP/IP, DHCP, DNC, VPN, and firewalls
- Experience with Azure and the Microsoft O365 suite of tools, including Teams, OneDrive, and SharePoint
- Ability to support and troubleshoot issues with end-user devices like laptops, desktop PCs, scanners, printers, and VoIP phones
- Knowledge of remote monitoring and management (RMM) tools, specifically Kaseya and ConnectWise
Benefits
- Remote opportunity
- Medical insurance
- Vision insurance
- Dental insurance
- Employee Stock Ownership Program
- Life insurance
- Dedicated Engagement Manager who is committed to you and your success
Company Overview
Company H1B Sponsorship