Note: The job is a remote job and is open to candidates in USA. Solution Partners, Inc. is seeking an IT Asset Management Analyst for a long-term remote opportunity. The role focuses on managing the lifecycle of hardware and software assets, ensuring data accuracy, and supporting IT service management processes.
Responsibilities
- Own hardware/software lifecycle: intake, tagging, assignment, redeployment, warranty/RMA, retirement/ITAD
- Maintain asset repository/CMDB as source of truth; enforce data quality and standards
- Reconcile assets vs. discovery tools (endpoint, identity, security); resolve discrepancies
- Track licenses/entitlements, support true-ups/renewals/reclamation
- Coordinate deployments (new hire, refresh, partner onboarding) across sites; maintain schedules, dashboards, SLAs
- Document runbooks; ensure all deployments are reflected in CMDB
- Report on inventory accuracy, cycle time, utilization, warranty, disposal; support audit/compliance
Skills
- 3+ yrs in ITAM / IT ops / service desk
- Owned asset data at scale
- ITSM platform proficiency
- Advanced Excel/data reconciliation
- Strong documentation
- Highly organized
- ServiceNow/JSM
- Intune/Autopilot
- Entra ID
- SAM/SaaS tools
- ITIL 4 (or willing to get)
- Multi-site/MSP experience
- Power Query/PowerShell
Benefits
- 100% remote based
- Very long term
Company Overview