Note: The job is a remote job and is open to candidates in USA. Comrise is hiring an Inventory Analyst to manage consignment, trunk stock, and tool inventory for a CX Field organization. The role supports field teams with inventory services, reporting and analysis, error resolution, and annual physical inventory activities.
Responsibilities
- This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization
- This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management. This position will also be responsible for preparing and performing physical inventory activities annually as per accounting guidelines
- For all CSEs and other partners, this position provides inventory support services over the phone and online
- Support Customer Administration with the following:
- Resolution of service report errors
- Reversals for incorrect billings
- Serial number error escalations as related to the installed base
- Support Memphis Returns with the following:
- Resolve return processing errors/issues
- Proactively identify areas of improvement with end goal of reduced errors
- Research and follow-up with CSML for missing parts in Memphis
- Physical Inventory
- Coordinate and schedule with Field Management
- Execute physical inventory activities with Field in a timely manner
- Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance
- Work closely with and follow-up with CSEs and Management for escalations and material recounts
- Follow-up with any transactions that were in error for CSE during physical inventory count
- Error handling as it relates to inventory management
- PO posting errors
- Tool order failures
- Reports and analysis as needed
Skills
- This successful candidate will hold an Associate's Degree
- Technical Skills: SAP, Microsoft Office
- 5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above
- Ability to multi-task in a fast-paced environment
- Decision making abilities
- BS in Supply Chain Logistics is preferred
Benefits
- Remote after initial onboarding; candidates must reside in the Raleigh-Durham area for in-person orientation and equipment pickup.
Company Overview