Note: The job is a remote job and is open to candidates in USA. FirstCall Group is a national commercial HVAC and mechanical services platform built on strong local brands. The Integration Project Manager leads the first-year transition of newly acquired businesses, partnering with acquired leadership and internal stakeholders to plan and execute administrative, cultural, operational, and strategic integration activities.
Responsibilities
- Project Leadership: own the year 1 lifecycle for new partners, from pre-close planning, administrative integration, cultural integration, operating integration and project close
- Playbook Design:translate diligence findings into the integration project plan that combines our repeatable approach with the unique needs of the partnership
- Stabilization: Partner with functional owners to implement back-office integration across payroll, benefits, finance, safety, insurance, fleet, and IT in the first 100 days; plugging new partners into the support we offer swiftly and smoothly
- Strategy Building: work with operations leadership to benchmark 3-year goals, SWOT analysis, hot-button issues, and commercial handoff planning
- Operations and Cultural Transition: Create the plan for days 100-365, where cultural integration, value-creation opportunities, and commercial activation take shape
- KPI Vigilance: Tracking retention across technicians, leaders, and customers against baselines, and tackling risks early to ensure deal value stays strong
- Meaningful Closeout: formally close the integration project at Month 12; planning for unresolved items, documenting lessons learned, and transitioning ownership cleanly
Skills
- 5+ years of experience leading cross-functional initiatives spanning functions like HR, Finance, IT, and Operations with measurable outcomes and deadline compliance
- Comfortable with P&L structure, strong business acumen, and standard KPIs
- Experience with project management practices, systems, and software applications
- Familiarity with stage gate operating models
- Ability to brief senior leadership concisely, write documents that drive decisions, and hold owners accountable to commitments
- Ability to travel and spend substantial time on-site at acquired locations across the U.S., especially in the first 100 days of each integration
- Highly Organized – strong time management, documentation, and recordkeeping
- Detail-Oriented– high level of discipline at every stage of the process
- Relational - Influence without authority; interpersonal skills, High EQ
- Adaptable - Balance process discipline with solid judgement
- Effective Communicator – At all levels of the organization
- Tenacity – navigate obstacles and drives the project towards intended outcomes
- Approachable - build trust and rapport quickly
- Mechanical services industry, M&A and/or integration experience preferred
Benefits
- Flexible / Home-based work arrangement in North Carolina
Company Overview