Note: The job is a remote job and is open to candidates in USA. GT Independence is a national Financial Management Services provider that supports individuals in self-direction programs. The Instructional Designer creates and maintains standardized, engaging training programs and resources, translating operational needs into effective learning solutions and measuring their impact.
Responsibilities
- Partner with SMEs, leadership, and stakeholders to identify training needs and define learning objectives
- Translate complex processes and business rules into clear, actionable learning content
- Create multimedia aspects of training content such as gamification techniques, video, audio, infographics, handouts, worksheets, presentations, and instructional guides
- Create storyboards, user flows, process flows and site maps to communicate interaction and design ideas
- Select most effective instructional approaches to create a blend of instructor-led and/or self-directed techniques for a particular learning need and by applying adult learning concepts
- Ensure training content aligns with operational standards and supports consistent execution
- Manage course, updates, 508 compliance, and version control to ensure accuracy and accessibility
- Develop and implement methods to measure training effectiveness (e.g., assessments, surveys, performance metrics)
- Support trainers and Operations teams in their preparation to deliver instructor-led training, virtual instructor-led training, and coaching sessions
- Ensure all training materials remain current, accurate, and aligned with standardized processes and business rules
Skills
- 3-5 years of experience designing and developing a variety of learning solutions
- Bachelor's Degree in Instructional Design, Education, or related field
- Knowledge of instructional design approaches for developing courses for system and process training
- Experience facilitating instructor-led training sessions (optional/desired)
Benefits
- Remote work
Company Overview