Note: The job is a remote job and is open to candidates in USA. Niagara Bottling is a company focused on providing customers with high-quality, affordable bottled water. The Instructional Designer II creates, updates, and delivers online and classroom training materials, develops multimedia and web programs, and collaborates with subject matter experts. The role also supports learning management systems, training evaluation, media repositories, documentation, and technical training initiatives.
Responsibilities
- With the assistance of the training team, plan and develop multimedia learning courses for Niagara’s learning management system
- Using the department’s development calendar, work to meet project deadlines. Report project progress in a way consistent with department project management protocol
- Troubleshoot problems with multimedia content (instructions) being developed by less technical members of the Training and Development team
- Assist with the development of the video and audio components necessary for creation of learning assets. This may include the use of image, audio, or video editing software to refine raw media to meet the standards necessary for use in instructional media
- Administer and maintain various media repositories where media is stored for the department’s internal use
- Identify opportunities for multimedia technologies to enhance web and classroom based instruction
- Assist in the curriculum design for compelling training programs, learning activities including instructor led, online, and alternative. This person will be assist in the responsibilities of the team for developing and writing content, both traditional and e-learning training and materials
- Maintain an understanding of Niagara’s LMS system. This includes knowing the basic features, limitations, and functional requirements of the system and its courses
- Serve as the multimedia technology trainer for staff on techniques and best practices for various media and graphics software
- Designs learning solutions targeted at manufacturing employees
- Collaborate with subject matter experts to ensure accurate content
- Evaluates the results of training programs and modified future programs to better meet the needs of the business
- Well versed in various forms of multimedia to best determine the appropriate format for the target audience
- Develop and deliver training materials on company process and products and technologies to ensure that team members develop, maintain and increase their own technical and or process knowledge
- Meets commitments, works independently, handles change, and stays focused under pressure. Listens to others and values opinions that are different from their own, assists team members to meet goals
- Stay abreast on new and innovative learning methodology and theories
- Ensure the accuracy of generated documents, and that they are formatted in accordance with company/department formatting standards
- Travel to other Niagara facilities to collaborate with curriculum designers, trainers, internal customers and Subject Matter Experts to develop documentation and support related activities
- Travel as needed to Niagara Vendors or Customers to support related activities
- Some web content responsibilities, portal management through SharePoint
- Newsletters, articles, and other periodic writing duties as assigned
- Supervision of Company Systems, Equipment and Business Protocols
- Supervise select team of Super User level contributors in Niagara Business Processes
- Provide leadership to adjacent work teams, such as Technical Training, in the event their Manager is unavailable
- Able to work with and influence individuals throughout the organization without direct authority
Skills
- 2 Years – Experience in Field or similar manufacturing environment
- 2 Years – Experience in Position
- 2 Years – Experience managing people/projects
- Adult learning methods and pedagogy
- Articulate 360 Suite, Vyond, Camtasia
- Microsoft Office Suite, specifically PowerPoint including Microsoft SharePoint
- Adobe Creative Suite (CS6), specifically In Design, Flash Professional, Captivate, Photoshop, Illustrator, Premier, After Effects, and Acrobat
- Comparable word processor, page layout, publishing, and illustration software acceptable as a substitute
- Knowledge of the creation and maintenance of wikis
- Proficient in manipulating and synchronizing audio files for use in e-learning and experience with and willingness to do voice over work
- Ability to identify and interpret multimedia design needs and to develop creative and responsive design concepts
- General instructional design concepts, with an understanding of how a LMS functions and its role in deploying e-learning courses
- Able to clearly communicate how to perform complex technical tasks
- Strong analytical and problem solving skills
- Self-Motivated with a proven record of taking the initiative
- Able to work with moderate supervision
- Detail oriented with excellent oral and written communication skills
- Able to execute tasks in a very dynamic and ever-changing environment
- Exercise sound judgment and ability to work effectively with a diverse workforce
- Should be able to think creatively and brainstorm new ideas with team members
- Bachelor's Degree in Education, Instructional Design and other related fields or equivalent experience
- 4 Years – Experience in Field or similar manufacturing environment
- 4 Years – Experience working in Position
- 4 Years – Experience managing people/projects
- Master's Degree in Instructional Design and other related fields
Benefits
- Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
- Paid Time Off for holidays, sick time, and vacation time
- Paid parental and caregiver leaves
- Medical, including virtual care options
- Dental
- Vision
- 401(k) with company match
- Health Savings Account with company match
- Flexible Spending Accounts
- Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
- Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
- Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
- Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
- Tuition reimbursement, college savings plan and scholarship opportunities
- Remote work arrangement
Company Overview