Note: The job is a remote job and is open to candidates in USA. Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. The Instructional Designer supports the research, design, and development of effective learning solutions that enhance employee performance and align with organizational goals.
Responsibilities
- Research, design, and develop instructional materials and curricula using adult learning principles and instructional design best practices
- Create and maintain learning solutions across multiple modalities, including instructor-led training, virtual learning, eLearning, and self-paced content
- Develop training materials such as job aids, assessments, infographics, presentations, and multimedia assets
- Partner with business leaders, subject matter experts, and cross-functional teams to gather requirements and ensure content accuracy and effectiveness
- Support the use of Workday Learning to deploy, manage, and evaluate learning content and programs
- Translate business needs into clear learning objectives and measurable outcomes
- Evaluate training effectiveness and recommend improvements based on learner feedback and performance data
- Support continuous improvement of learning standards, templates, and processes
- Ensure learning content supports compliance, safety, leadership, and operational initiatives as needed
Skills
- Bachelor's degree in Instructional Design, Education, Learning & Development, or equivalent experience
- Some experience or coursework in instructional design, learning development, or a related field; internship or project experience welcome
- Bilingual in English and Spanish (required)
- Basic familiarity with eLearning authoring tools (e.g., Articulate, Camtasia, or similar)
- Strong collaboration and stakeholder management skills
- Excellent written and verbal communication skills
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Experience supporting operational, safety, or compliance training programs
- Knowledge of facility services industries and operations, including janitorial and exterior services
- Familiarity with WalkMe, Digital Adoption software
- Experience with Workday Learning or other learning management systems
Company Overview