Note: The job is a remote job and is open to candidates in USA. Yelp connects people with great local businesses. The Inside Sales Representative will help small business owners achieve their goals through Yelp’s advertising programs by conducting outbound outreach, educating clients, providing tailored solutions, managing a sales pipeline, and meeting or exceeding quotas.
Responsibilities
- Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. This role is 100% phone based and fast-paced by nature
- You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m
- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
- Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule
- Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success
- You’ll master quick close techniques to exceed individual goals
- Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities
- Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
- Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win
Skills
- ***\*Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastion Region of the United States. This includes candidates residing in Central or Eastern Time Zones.***
- GED/HS Diploma and 2+ years of customer-facing experience OR
- Bachelor's Degree with a demonstrated interest in sales/business or people-centric industry (e.g. coursework, internships, clubs, or extracurricular activities)
- No fear of the phone and prepared to make a high volume of outbound dials, daily
- General computer and email proficiency - we use Google Suite and provide a Macbook laptop
- A work environment free of distractions
- You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot
- Open to feedback and willing to implement for areas of improvement
- Strong, engaging interpersonal skills
- Ability to effectively prioritize tasks and manage independently without oversight
- Must possess current US work authorization
Benefits
- This role is also eligible to earn uncapped commission
- Available your first day: Full medical, vision, and dental
- 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness reimbursement
- Health Savings, Flexible Spending and Dependent Care accounts
- 401(k) retirement savings plan with employer match
- Employee stock purchase plan
- You and your team will work from the comfort of your home
- We provide a Macbook laptop
Company Overview