Note: The job is a remote job and is open to candidates in USA. Yelp was created to connect people with great local businesses. As an Inside Sales Representative, you’ll work with small business owners over the phone to help them achieve their goals through Yelp’s advertising programs.
Responsibilities
- Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners
- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
- Leverage AI-powered pipeline guidance to close more deals
- Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule
- Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success
- You’ll master quick close techniques to exceed individual goals
- Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities
- Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
- Track and manage your daily goals to ensure results are met
Skills
- GED/HS Diploma and 2+ years of customer-facing experience OR
- Bachelor's Degree with a demonstrated interest in sales/business or people-centric industry (e.g. coursework, internships, clubs, or extracurricular activities)
- No fear of the phone and prepared to make a high volume of outbound dials, daily
- General computer and email proficiency - we use Google Suite and provide a Macbook laptop
- A work environment free of distractions
- Open to feedback and willing to implement for areas of improvement
- Strong, engaging interpersonal skills
- Ability to effectively prioritize tasks and manage independently without oversight
- Must possess current US work authorization
- You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally
- Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools
- You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce)
- You're naturally curious and like to ask as many questions as it takes to find the answer
- You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting
- You are committed to a high standard of integrity and being a teamplayer is important to you
- You're determined, a persuasive communicator and resilient - show us your grit!
- You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp
- You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option
Benefits
- This role is also eligible to earn uncapped commission
- Available your first day: Full medical, vision, and dental
- 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness reimbursement
- Health Savings, Flexible Spending and Dependent Care accounts
- 401(k) retirement savings plan with employer match
- Employee stock purchase plan
- We use Google Suite and provide a Macbook laptop
Company Overview