Note: The job is a remote job and is open to candidates in USA. Digital Hands is an innovative Managed Security Service Provider (MSSP) dedicated to protecting customer data and ensuring secure technology use. They are seeking a Sales Engineer who will serve as the technical backbone of their consultative sales motion, translating complex security challenges into compelling solutions.
Responsibilities
- Lead technical discovery sessions to understand customer security environments, gaps, and requirements
- Serve as the trusted technical advisor throughout the sales cycle, addressing architecture, scoping, and security operations questions
- Document solution proposals that map services (MDR, SOC, SIEM, EDR, Advisory Services, and more) to meet customer security posture needs
- Support channel ecosystem through joint sales calls, technical workshops, and co-selling motions
- Train partner sales technical teams on solution positioning and differentiation
- Build and maintain technical enablement assets, including battle cards, and scripts for the partner ecosystem
- Act as the technical liaison between partners and internal advisory and operations teams
- Partner closely with account executives and channel managers to advance opportunities and shape deal strategy
- Support smooth handoff from pre-sales to onboarding and service delivery
- Respond to RFPs, RFIs, and security questionnaires with accurate, persuasive technical content
Skills
- 3+ years in a sales engineering, solutions architect, or pre-sales role within an MSSP, MDR provider, or cybersecurity vendor
- Strong understanding of security operations, including SOC workflows, threat detection and response, SIEM, EDR/XDR, and managed security services delivery models
- Demonstrated experience supporting both direct sales and channel/partner sales motions
- Ability to communicate technical concepts clearly to both technical practitioners and business executives
- Experience responding to RFPs and leading proof-of-concept engagements
- Familiarity with the channel ecosystem (VARs, distributors, MDF, co-sell programs) strongly preferred
- Relevant certifications a plus (e.g., Security+, CISSP, or vendor-specific certifications such as SentinelOne, CrowdStrike, or Microsoft Security)
Benefits
- Competitive compensation and benefits
- Training opportunities
- Personal skills development
- Opportunities for professional advancement across the organization
- Digital Hands is dedicated to a diverse and inclusive workplace and culture
- Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures
- Digital Hands participates in the U.S. Government’s E-Verify program to determine employment eligibility
Company Overview