Note: The job is a remote job and is open to candidates in USA. Balco, Inc. is a company focused on the electrical industry, and they are seeking an Inside Sales Representative to drive revenue growth through proactive customer engagement and account development. The role involves managing a portfolio of accounts, onboarding new customers, and ensuring a seamless transition from initial engagement to active purchasing.
Responsibilities
- Execute outbound sales activities to generate demand and close business
- Manage assigned accounts to drive revenue growth, retention, and share of wallet
- Identify and develop opportunities within inactive and underperforming accounts
- Deliver accurate pricing, quotations, and order processing in a timely manner
- Identify, qualify, and convert prospects into active customers
- Facilitate new account setup, including coordination with internal teams and systems
- Guide new customers through initial purchasing processes to ensure a smooth onboarding experience
- Drive early engagement to establish repeat purchasing behavior
- Provide product knowledge, application guidance, and solution-based recommendations
- Promote PSP products, programs, and value proposition to customers
- Coordinate product samples and support customer onboarding and adoption
- Maintain professional, responsive communication across all customer interactions
- Partner with Customer Service and cross-functional teams to deliver a consistent, high-quality customer experience, proactively resolve issues, and support customer retention
- Maintain accurate account, opportunity, and activity records in CRM systems
- Track performance against established sales targets and key performance indicators (KPIs)
- Utilize data and reporting to prioritize activity and improve conversion rates
- Consistently meet or exceed established sales goals and performance expectations
- Participate in a structured, scalable training program focused on product knowledge, industry insights, and sales methodologies
- Continuously develop sales skills and deepen product expertise to improve customer engagement and conversion outcomes
- Apply learned best practices to drive consistent performance and support long-term career growth
- Adapt sales approach based on performance data, customer feedback, and market conditions
- Actively contribute to process improvements and team best practices
Skills
- Minimum of 5 years of sales experience, including inside sales or account management
- Demonstrated track record of meeting or exceeding sales targets
- Experience using CRM systems and ERP or eCommerce platforms
- Experience within the building products, construction, or related industries
- Strong verbal and written communication skills
- Ability to translate product features into customer value
- Effective time management and organizational skills
- Proficiency with standard business and sales technology tools
- Results-oriented with a high level of accountability
- Customer-focused with strong problem-solving ability
- Self-directed and able to operate effectively in a remote environment
- Professional, collaborative, and adaptable
- Direct experience in the electrical products industry strongly preferred
Benefits
- Competitive base salary plus performance-based incentives
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company match
- Comprehensive health and welfare benefits
Company Overview