Note: The job is a remote job and is open to candidates in USA. Alliance Corporation is a North American value-added distributor of wireless networking, in-building signal coverage, and cellular infrastructure products and solutions. The Inside Sales Representative will support Regional Account Managers, assist customers, manage quotations and requests, resolve issues, and identify opportunities to grow existing accounts across the eastern region.
Responsibilities
- Partner with Regional Account Managers to provide exceptional customer support
- Prepare and manage customer quotations quickly and accurately
- Work directly with customers to answer questions, solve problems, and ensure an outstanding customer experience
- Proactively contact customers who have not purchased recently and work to re-establish business relationships
- Identify opportunities to grow smaller accounts through cross-selling and upselling
- Follow up on open quotes and sales opportunities
- Coordinate with purchasing, operations, and vendor partners to ensure successful order execution
- Maintain accurate customer records and opportunity tracking within Salesforce
- Become knowledgeable in Alliance's product portfolio and provide consultative sales support
Skills
- Remote opportunity - Must be located in EST
- 2+ years of inside sales, customer service, or sales support experience (distribution or technology industry preferred)
- Strong communication and relationship-building skills
- Excellent organizational and time management abilities
- Ability to multitask in a fast-paced environment
- Self-motivated with a desire to help customers and grow business
- Experience with CRM systems (Salesforce preferred)
- Strong Microsoft Office skills
Benefits
- Quarterly Performance Bonus
- Annual Bonus Opportunity: Up to $15,000
- Remote work environment - Must be located in EST
- 401K with a company match to help you invest in your future
- Comprehensive medical, dental, vision, and prescription plans to keep you at your best
- Hone your skills or learn new ones with tuition subsidy
Company Overview