Note: The job is a remote job and is open to candidates in USA. Intertek provides quality assurance, testing, inspection, and certification solutions worldwide. The Inside Sales Representative supports the Business Assurance sales team by coordinating proposal development, internal approvals, client onboarding, sales administration, and customer interactions to help achieve sales goals and deliver excellent customer experiences.
Responsibilities
- Gather required client information to support proposal development and technical review
- Collaborate with internal departments to ensure the sales process flows efficiently, including managing internal approvals and setup procedures
- Prepare proposals and collaborate with technical teams to obtain final approvals
- Maintain and update internal sales databases and internal reports
- Support the sales process including solution development and proposal delivery—acting as a right-hand partner in client and internal interactions
- Send out welcome packages as part of the client onboarding process
- Support the client onboarding workflow for new accounts by collecting and process credit applications in collaboration with the credit team for timely approvals. If applicable for non-MDR accounts, gathering client information and coordinating the transfer reviews
- If applicable, submit required documentation to the HUB Centre for new account setup and processing
- Participate in client calls and meetings, provide administrative support, and assist with follow-up on action items, where necessary
- Perform general sales administrative and sales support duties contributing to sales growth and operational efficiency with a team approach to meet annual targets
- Demonstrate initiative, reliability, and a results-driven mindset focused on achieving sales goals and delivering excellent customer experiences
Skills
- Bachelor's degree or High School Diploma and equivalent (6 yrs) sales or customer service experience
- Excellent verbal and written communication skills
- High attention to detail with strong organizational skills
- Proven ability to multitask in a fast-paced, deadline-driven environment
- Customer-focused mindset with strong interpersonal skills
- Proficient with Microsoft Office
- Team-oriented with a strong willingness to learn and take initiative
- Demonstrates curiosity, adaptability, and a proactive attitude toward problem-solving
- Ability to work independently while collaborating across departments
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Generous vacation / sick time (PTO)
- Tuition reimbursement
- Remote work
Company Overview