Note: The job is a remote job and is open to candidates in USA. ESET is a cybersecurity company focused on driving business through its channel partners and distributors. The Inside Channel Account Manager will engage with partners, build relationships, and manage a pipeline to achieve revenue and KPI targets.
Responsibilities
- Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirement Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required
- Primarily deal with volume partners
- Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs
- Create the pipeline with your accounts with focus on existing business and upsell with guidance from senior team members
- Be able to accurately forecast revenue on a weekly and monthly basis
- Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims
- Keep reseller and customer company information and all activities up-to-date in CRM system
- Assist resellers in operation tasks to process Deal registration and Orders
- Achieve monthly and annual revenue and KPIs targets
- Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company
Skills
- Bachelor's degree in Cybersecurity, IT, or a related field preferred or equivalent experience
- 2–5 years of experience in an inside sales role, preferably within cybersecurity
- Experience working with SaaS solutions is a must
- Strong attention to detail and self-motivated
- Excellent follow-up and communication skills
- Years of work experience: 2
- Basic Knowledge of Microsoft Excel and Word
- Knowledge of Outlook
- English – B2
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