Note: The job is a remote job and is open to candidates in USA. Davis Wright Tremaine LLP is a top U.S. law firm committed to client service, inclusion, and professional growth. The Information Governance Analyst executes initiatives governing client information, manages access permissions and retention practices, resolves document-management issues, responds to privacy inquiries, and produces governance reports and metrics.
Responsibilities
- Administer Intapp Walls – Create and maintain ethical walls to safeguard firm data stored in official repositories
- Monitor Outside Counsel Guidelines (OCGs) – Track changes and implement security requirements using MDD groups
- Oversee NetDocuments Access – Grant access and perform administrative updates within restricted workspaces where users may lack permissions or technical knowledge
- Resolve NetDocuments Issues – Troubleshoot problems and collaborate with the ND team to implement solutions or acceptable workarounds
- Manage Fileshare Access – Control access to shared drives such as the Client Docs and Paralegal (“Litwork”) drives
- Intake Transferred Data – Import data from external sources into DWT's approved repositories. Assist incoming attorneys with retrieving contacts, calendars, and personal files as appropriate
- Manage Microsoft Teams – Create new teams, manage memberships, and archive teams that are no longer active
- Respond to Privacy Inquiries – Monitor the [[email protected]](/cdn-cgi/l/email-protection) mailbox, respond to valid requests related to privacy laws, and maintain documentation of all inquiries
- IG Orientation – Present the weekly Information Governance overview to new attorneys, paralegals, and occasionally staff
- Generate Reports and Metrics – Produce various monthly and quarterly reports and provide key IG metrics
Skills
- 3+ years' experience in information management (including electronic data), in a law firm and/or Information Governance Professional certification
- 1+ years' experience working with structured, semi-structured, and unstructured data
- Experience with records management software, such as File Trail and/or Intapp security products or Net Documents document management systems, accounting systems and archival software solutions preferred
- Significant records and data management experience, preferably in a law firm environment
- Substantial familiarity with Microsoft Office products, SQL databases and SharePoint
- Dependable team player, able to follow written and oral instructions, with excellent judgement about when escalation is necessary or appropriate
- Ability to identify and analyze complex data-related issues to recommend solutions
- Excellent organizational skills including record keeping, data collection, and system information
- Superior time management skills, including the ability to set priorities, flex with changes in requirements and meet deadlines
- Ability to handle pressure in a constructive and positive manner and contribute to creative resolution of problems as they arise
- Demonstrated initiative, commitment to professional growth for self and others
- Bachelor's Degree or higher in Information Management, Information Science, Technology, Engineering, Communications or related field, preferred
- Expertise with Microsoft SQL Reporting Services, Power BI and Tableau is a plus
Benefits
- This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.
- Choice of health and vision insurance plans
- 2 paid volunteer days for qualifying community service work
- Dental plan
- Fertility and adoption benefit
- Paid sabbatical after 13 years of service
- Tuition reimbursement
- Commuter benefits
- Retirement contribution
- Full time employees may be eligible for a bonus
- Health insurance with an optional HSA for full-time employees in Washington
- Long term disability for full-time employees in Washington
- Dental insurance for full-time employees in Washington
- Vision care for full-time employees in Washington
- Telemedicine and virtual short term solution based counseling services for full-time employees in Washington
- Life insurance for full-time employees in Washington
- Healthcare and Dependent Care Flexible Spending Accounts for full-time employees in Washington
- Subsidized backup care and caregiving resources for full-time employees in Washington
- 401(k) for full-time employees in Washington
- Vacation for full-time employees in Washington
- Sick time for full-time employees in Washington
- 11 paid holidays each year for full-time employees in Washington
- An employee assistance program for full-time employees in Washington
- The initial vacation benefit for full-time employees is 15 days per year
- 11 days of sick leave per year for full-time employees, accrued bi-weekly
- Voluntary accident insurance
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Pet insurance
- Commuter and Transit programs
- Full time employees may be eligible for a bonus in California
- Health insurance with an optional HSA for full-time employees in California
- Long term disability for full-time employees in California
- Dental insurance for full-time employees in California
- Vision care for full-time employees in California
- Telemedicine and virtual short term solution based counseling services for full-time employees in California
- Life insurance for full-time employees in California
- Healthcare and Dependent Care Flexible Spending Accounts for full-time employees in California
- Subsidized backup care and caregiving resources for full-time employees in California
- 401(k) for full-time employees in California
- Vacation for full-time employees in California
- Sick time for full-time employees in California
- An employee assistance program for full-time employees in California
- Voluntary accident insurance
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Pet insurance
- Commuter and Transit programs
Company Overview
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