Note: The job is a remote job and is open to candidates in USA. EnableComp is hiring an Implementation Project Manager to integrate clients into its healthcare revenue cycle service suite. The role manages client onboarding, implementation timelines and deliverables, client communications, and internal initiatives while coordinating teams and resolving critical issues.
Responsibilities
- Provide overall support surrounding the implementation of core service offerings, data integration and requirement gathering activities
- Work directly with clients to review project status, action items, and resolve issues
- Consult and identify solutions for client’s specific requirements
- Work with internal team members to communicate and manage tasks related to the client’s implementation
- Manage change and client expectations effectively
- Maintain real time project status through online project management tools
- Establish and manage aggressive timelines and confront critical-path items and deadlines
- Provide weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team
- Other duties as required
Skills
- Bachelor's degree required
- 4+ years' experience with implementation and/or technical project management in a healthcare setting
- Extensive familiarity with payer or provider-based healthcare data sets required
- Experience with project management tools required
- Technical proficiency with project portfolio management tools, support ticketing software, Apple technology and cloud-based document sharing systems
- Knowledge about extended medical terminology required
- Equivalent combination of education and experience will be considered
- Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook)
- Ability to work with different levels of clinical personnel, including providers
- Collaborative, customer-focused and able to create visible value
- Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects
- Extensive project coordination experience
- Process oriented with the ability to drive a project to successful completion
- Proven track record of conflict management and problem-solving skills
- Ability to work independently (self-directed/resourceful) and as a team member
- Excellent communication and client-facing skills
- Excellent organizational skills
- Technical aptitude
- Advanced degree preferred
- Prior experience in physician office setting including knowledge of physician office workflow and processes a plus
Benefits
- Remote work arrangement
- Professional growth and development support, including tools, resources, and support to help employees grow their careers
- Flexible, family-oriented culture that supports work-life balance
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