Note: The job is a remote job and is open to candidates in USA. Harris & Harris is a customer care and revenue recovery company serving the utilities, government, and healthcare markets. The IT Implementation Project Manager will coordinate multiple client implementation projects, manage schedules and deliverables, facilitate communication, and oversee testing, documentation, interfaces, and transitions to IT operations.
Responsibilities
- Facilitate regular project team meetings with resources from both internal and client teams
- Effectively communicate with clients and internal resources through regular progress reporting and conference calls
- Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations
- Assign tasks to resources in various departments and closely monitor results to completion
- Oversee multiple implementation projects in different stages simultaneously
- Work independently and proactively to ensure timeliness of deliverables
- Ask probing questions to understand the needs and issues associated with the new implementation
- Follow established process to ensure that new implementations are tested and audited properly
- Perform analysis and design of interfaces (files, reports, statements)
- Collaborate with programmers/developers, including design elements
- Create and execute test plans for newly-developed procedures
- Document and share details about new clients with internal departments via the standard Project Plan Summary template
- Establish documentation for developed processes and oversee transition to IT operations
- Learn and become proficient in the CUBS collection system
- Produce high quality work in a fast paced environment
- Other duties as assigned
Skills
- High School Diploma or GED required
- Proven ability to work within expected guidelines under limited supervision
- Demonstrated experience with implementations and data transfers
- Strong analytical, problem solving, and follow-up abilities
- Effective time management and organizational skills a must
- Microsoft Office experience specifically with Excel
- Ability to work Mon-Fri from 8am-5pm and flexibility to work outside these hours when needed
- Bachelor's degree preferred
- Project management training/certification a plus
- Software application knowledge (troubleshooting) and working closely with software developers preferred
- Collections experience, specifically with CUBS collection application a plus
- Project management training/certification a plus - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) Project Management or Comp TIA Project + preferred. Detail-oriented with the ability to organize and prioritize multi-task
- Collections experience, specifically with CUBS collection application a plus
Benefits
- Medical, Dental, and Vision insurances from premium providers
- 401K with matching
- Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
- Tuition Reimbursement
- Paid Time Off, Sick Time, Wellness Days, and Paid Holidays
- Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.
- Can work remotely in the domestic United States
- Monthly activities, bonuses and contests
Company Overview
Company H1B Sponsorship