Note: The job is a remote job and is open to candidates in USA. Fourth is a global provider of end-to-end restaurant and hospitality management technology solutions delivered through a SaaS platform. The Implementation Consultant will implement Payroll, HR, Benefits, and other Fourth products for PEO and ASO clients, configuring HCM solutions, managing project timelines, training administrators and managers, and supporting clients through go-live.
Responsibilities
- Discover client business requirements and document your findings for client sign-off
- Create a project plan and timelines working with the client and your project team
- Configure the company, payroll, and HR components (client company setup, employee setup, payroll calendars, payroll taxes, security access, job title/position detail, PTO, general ledger) of the HCM solution based on the documented specifications
- Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation
- Deliver administrator and manager training
- Support client for the first successful 30 days after go-live
- Participate in formal hand-off of “live” client
- Complete implementation by the expected “Go Live” date
- Provide expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace
- Use your project management expertise to help lead the workflow of the implementation team
- Ensure a “perfect first payroll” to ensure a referenceable client
- Serve as subject matter expert on PEO / HR+Payroll
- Overcome client and internal obstacles to complete a timely implementation
- Coordinate with other departments as necessary to obtain objectives
- Participate in updating training and other events that help share one's product skills with other consultants and to keep abreast of industry changes
Skills
- As an Implementation Consultant, the ideal candidate will have experience working with emerging clients (worksite employee count of 500 – 10,000 employees) with multi-FEIN and multi-state setup
- • Experience with PEO and ASO-type implementation
- • Knowledge and experience with multi-state payroll processing and tax setup
- • Knowledge in GL exports and setup
- • Understanding of a variety of client personal time off plans
- • Experience processing payroll, setting up employees, adding deductions and direct deposit
- • Familiarity with multi-product integrations
- • Ability to prioritize between multiple deadlines
- • Capability to work independently
- • Proficient in delivering executive level communications
- • Experience with training clients to use software
- • Conflict resolution and de-escalation techniques
- • Experience with PrismHR
- • 3+ years implementing payroll or payroll software, or an equivalent combination of education and experience
- • Lifting and/or standing for long periods of time (up to 10 pounds)
Benefits
- Unlimited PTO!
- Medical, Dental, Vision Insurance!
- 401k Match!
- Parental Leave
- Laptop and equipment.
- Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA
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