Note: The job is a remote job and is open to candidates in USA. Clearwave Corporation is a healthcare technology company that provides a patient-engagement platform for specialty practices. The Implementation Consultant Level I manages and executes software implementations and add-on installations, configuring solutions to client needs, coordinating project delivery, leading client communications, and supporting successful rollouts.
Responsibilities
- Own delivery of implementations for existing and new clients, serving as Project Manager and subject matter expert of products, workflows, and configuration
- Understand client needs and configure solutions aligned to their goals
- Manage project timelines, risks, dependencies, and deliverables including holding other project team members accountable
- Lead client meetings, provide status updates, and provide executive-level communications as needed
- Support Senior Implementation Consultants and IC IIs on complex or cross functional initiatives
- Project management and risk mitigation
- Travel to client sites as needed for go live support
Skills
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Self-starter mentality
- Execution focused delivery and accountability driver
- Comfort working independently while collaborating cross functionally
- Exposure to healthcare organizations and workflows
- Experience supporting or leading software implementations
- 2+ years of experience supporting or leading project coordination, implementation, or client-facing delivery work in a fast-paced environment
- Healthcare experience required
- Software implementation methodologies
- Project management fundamentals
- Process analysis and solution configuration
- Strong client communication and presentation skills
- Customer oriented, problem-solving mindset
- Excellent time management and organizational skills
- Resourcefulness and initiative
- Ability to adapt and remain flexible in changing environments
- Excel, Word, PowerPoint, Salesforce
- Preferably in a client-facing environment
- Bachelor's degree or equivalent professional experience (preferred)
Benefits
- Remote (United States)
Company Overview
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